What It Takes To Be A First Class Flight Attendant For Emirates

What It Takes To Be A First Class Flight Attendant For Emirates


Each year, more than
180,000 flights take off for Emirates airline, carrying
about 60 million passengers. And the people in charge of
all those travelers onboard? The 21,000 flight
attendants and pursers that make up
Emirates cabin crew. It’s a pretty sweet gig. Free housing in Dubai,
discounted tickets, and getting paid to
travel the world. But with long hours
and busy schedules, the job is not always as
glamorous as you’d think. Here’s what it’s like
to be a flight attendant for Emirates. Siti Nurazlin: My
name is Siti Nurazlin, and I am a first-class crew working for Emirates. Narrator: Like the
200,000 applicants a year, Siti had to meet the
airline’s qualifications. A minimum age
of 21 years old, a height of at least
5-foot-2, an arm reach of about
7 feet on tiptoes to reach those
overhead bins, fluency in English, at
least a high-school degree, and no visible tattoos
when in uniform. Just like every
other new hire, Siti started her
Emirates career at the bottom, in economy
on short-haul flights, and, through the years,
she’s worked her way up to first class. Today, she crews an average of nine long-haul
flights a month. Her schedule changes
every week, but she’s always on flights that last anywhere
from six to 16 hours. And for a lot of that
time, Siti is on her feet. She estimates
about 11 hours out of a 16-hour flight. Siti: The job could be quite
challenging physically, so we need to
maintain our physique and also be quite fit. Narrator: But, thankfully,
she’s not in heels the whole time. Siti: We do change our
uniform after takeoff, so we get to put
on our flats, because the high heels wouldn’t get really
comfortable in 16 hours. And we change
into our waistcoat. Narrator: Siti is also
required to look the part. Siti: Usually we keep
to a natural makeup. Like, eyeliner and
mascara usually is a must, and, you know, the Emirates
red lipstick definitely. Narrator: And just
like makeup, hairstyles, jewelry, and
nails are also pretty strict. As for jewelry, they can wear diamond
or pearl stud earrings, but no necklace. And their nails
have to be clean, with either a nude or red
polish or a French manicure. Now, these requirements are
for female flight attendants. Males have to be
clean-shaven and style their hair with minimal product. But there’s an added
level of responsibility for first-class
attendants like Siti. For starters, she knows
who the regular fliers are and what they like. Siti: We do have information
on our customers. So, on every flight, we
will observe the preferences and the likes and
dislikes of the customers so we get to write it
down for future flights. For example, like, pajama size
or their preferred drinks, so the more someone
flies with Emirates, the more we can cater to
their personal preference. Narrator: She’s
also required to have an expert
understanding of the entire
first-class menu. She knows options
for passengers with dietary restrictions, the perfect wine
pairing for dishes, and the tasting
notes of 60 cheeses. And since she’s typically
serving international travelers, Siti is a master
at communicating across different
backgrounds, but she’s not the only one. Like most of the cabin crew, Siti knows more
than one language. For her, it’s English
and Malay. But there are over
60 languages spoken across Emirates cabin crew and a staff of
140 nationalities. Now, onboard, Siti’s
duties are pretty standard. Do a safety check of the
plane before passengers board, provide food and drink
service during the flight, and go through the cabin
after everyone de-boards. But off the plane, the perks
of the job are substantial. Flight attendants
get a base pay depending on experience, with an hourly rate
stacked on top. Starting out, that equals
about $32,000 a year. Plus, they get free
housing in Dubai not far from the airport. They get 30 vacation days,
one free flight a year, and can nominate friends
and family for discounted tickets. Siti: The perks of this
job especially would be the concessionary tickets that we get,
and not just for me, but for my family
and friends as well. So I don’t really have
to travel on my own or travel with just
my crew friends; I can travel with my friends
who are not flying as well. Narrator: For the veteran
and first-class flight attendants, they even get to staff
events like the US Open or make special
appearances. But the best part? Layovers in 161
cities worldwide with accommodations
and meals covered. Siti: The best part of my
job is traveling, definitely. I’ve been to over 100
destinations with Emirates. I have never, and I don’t think
I would ever travel to all these exotic places
that we fly.

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About the Author: Oren Garnes

100 Comments

  1. feel free to contact me if you need a guide / private personal assistant when travel in Jakarta/Bali/Indonesia 🇮🇩

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  2. I was on emirates flight in 2018. During the flight, me and my child were walking between the aisle. Right then my 17month child picked up a whiskey bottle on the plane floor. I grab the bottle from my child. Luckily that bottle had a lid on it.

    Since, Emirates serve these types of beverages in flight and it is their responsibility that these beverages don't end up in aisles or minors. So I reported incident to the flight manager. Instead admitting their fault flight crew incharge came after me and my child in a very unprofessional manner.

  3. 32k is nothing to work for the best airline and have so much responsibility and be away and also risk your life in the air lol they deserve better this is a billions dollar industry. 40 k is decent. And also I'm sure they get good tips also

  4. Nothing is worth kissing the arses for self absorbed princes and oil barrons 20,000 ft up in a stuffy airplane full of ego

  5. Knowing 2 languages is a skill?
    Here in 🇱🇰 SL most of the school students know 3 languages.
    PS – there might be other countries who learns more than 3 tho.

  6. My father was a pilot for this company. We lived in one of the free houses, they are a 2 story, 3 bedroom house with a big backyard. It is a private block and is very nice!

  7. This is an ad. I went through their hiring process and it’s food that I didn’t get it. I wouldn’t last a day with their misogynistic approach

  8. I go to an academy for Flight Attendants and I was told by her from what I call that a typical FA for Emirates has to be (that height and arm length as said in vid), 21 to at least 29, or maybe 39. And also NO TATTOOS, at all. Not even if you can cover it, you can't have any. You must never have gotten one or get yours lasered off. Was also told you couldn't be engaged or married.

  9. I know three languages,
    Two fluent and one needs help
    Russian and English are fluent but japanese needs a lot of improved

    Get recited by a grade fiver 😗

  10. I flew from JFK to Prauge on Turkish Airlines "Premium Coach" cause I like to live luxuriously …anyway they give you ALL THE BOOZE YOU WANT 🍻 👍

  11. Its a shit life, shit money, dealing with shit people, shit hours.

    If you didn't do well in school or your a reformed drug addict its a great job. $32k a year is the sort of money a cleaner gets for similar hours.

  12. Emirates is the best airline ive ever been on honestly. The worst i have been on is air asia, only because their seats are made for like reallly slim people

  13. Uhhh lucky first class 😑 They can watch full hd porn movies while we in economy class have to share one television which shows yoga classes .

  14. I flew Emirates once and it was an amazing experience. Whenever I travel internationally my wife and I will only Fly Emirates from here on out

  15. I’ve taken an Emirates flight before. Their meals are one of the best flight meals. It was much like Etihad.

  16. Lol I worked a 14 hour day doing construction yesterday. On my feet 12 hours. Your job is not physically demanding.

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