Tag: Call

VoIP Features for Dummies – Call Parking

VoIP Features for Dummies  – Call Parking

In the office an incoming call reaches the receptionist She answers the call Thank you for calling Yeastar. What can I do for you? I want to speak to your sales receptionist Knowing that all the sales receotionists…

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Click to Call – BPO Word of the Day – Atelier Lumikha

Click to Call – BPO Word of the Day – Atelier Lumikha

Our BPO Word of the Day is Click to Call Click to call also called click-to-talk or click-to-dial is a feature, often embedded in a website or an app, which allows a user to call directly by hitting…

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Digium IP Phones Training | 02 How to Use Your New Digium IP Phone | D6X series

Digium IP Phones Training | 02 How to Use Your New Digium IP Phone | D6X series

Welcome to the Digium IP Phone Training series “How to Use Your New Digium IP Phone” video. In this video, you’ll learn how to make and receive calls, place a call on hold, and transfer a call. To…

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Digium IP Phones Training | 05 How to Place a Call on Hold | D6X series

Digium IP Phones Training | 05 How to Place a Call on Hold  | D6X series

Welcome to the Digium IP Phone Training series “How Place a Call on Hold” video. To place an active call on hold, press the Hold feat ure key. The Caller ID will change colors on the display and…

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VoIP Features for Dummies – API (2020)

VoIP Features for Dummies – API (2020)

In the office people are working with various systems to handle different tasks For example a CRM system is a pretty efficient collaboration tool for sales representatives to manage all his customers While a phone system or we…

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VoIP Features for Dummies – Mobility Extension(2019)

VoIP Features for Dummies – Mobility Extension(2019)

When your employees are out of the office say on a business trip or just at home obviously they are away from the office phone system It’s unreachable for them while checking office voicemails or calling customers with…

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VoIP Features for Dummies – One Touch Recording (2019)

VoIP Features for Dummies – One Touch Recording (2019)

When you make a business call sometimes, important messages are received during a call and you want to keep the message for later review Time’s not enough for you to take notes down so you want to start…

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VoIP Features for Dummies – Custom Ringback (2019)

VoIP Features for Dummies – Custom Ringback (2019)

Imagine this Two companies are sharing the same office and the same receptionist Each company has its own number from different trunks When there’s an incoming customer call the receptionist will answer it Thank you for calling, how…

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VoIP Features for Dummies – Blacklist & Whitelist (2019)

VoIP Features for Dummies – Blacklist & Whitelist (2019)

Nuisance and scam calls are really a big headache no matter for an individual or a company Cold calls try to sell us something we don’t want or need Well, scam calls will steal our money These calls…

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VoIP Features for Dummies – Call Forwarding (2019)

VoIP Features for Dummies – Call Forwarding (2019)

When you are on a business trip you might be away from the office for some time However important incoming calls will still reach your office phone during the period How to deal with that? You may think…

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