Phoenix Mayor Greg Stanton Receives Small Business Award | News Feed

Phoenix Mayor Greg Stanton Receives Small Business Award | News Feed


[SHOW THEME MUSIC]>>MY NAME IS JEFFREY DEAN. I’M THE MANAGING DIRECTOR OF THE
U.S. CONFERENCE OF MAYORS PARTNER AMERICA PROGRAM. AND I’M REALLY PLEASED TO BE
HERE WITH THIS GREAT WEATHER. NOW, THE GOOD THING THAT
HAPPENED TO ME TODAY IS ALL THE SUDDEN I GET AN EMAIL FROM
AMERICAN AIRLINES SAYING MY FLIGHT’S BEEN CANCELLED. AND TYPICALLY, I’M KIND OF
BUMMED OUT. I’M HAPPY AS COULD BE BECAUSE
I’M SAYING TO MYSELF, “80-DEGREE WEATHER AND I HAVE NOTHING TO DO
THIS AFTERNOON BUT ENJOY PHOENIX.” SO I’M EXCITED. I HAVE A FLIGHT OUT TOMORROW. AND I JUST HAD TO EXPLAIN TO MY
WIFE, I’M STUCK HERE IN 80-DEGREE WEATHER WHILE SHE’S
BACK THERE WITH SIX OR SEVEN INCHES OF SNOW, SHOVELING. SO, THAT’S IT. BUT FOR THOSE OF YOU WHO ARE NOT
FAMILIAR WITH THE U.S. CONFERENCE OF MAYORS, IT’S BEEN
AROUND FOR ABOUT 87 YEARS. AND IT’S COMPRISED OF MAYORS
WITH A POPULATION OF 30,000 AND GREATER. THE CONFERENCE IS A NONPARTISAN
ORGANIZATION. WE GET THINGS DONE. THE PRIMARY ROLE OF THE
CONFERENCE IS TO PROMOTE THE DEVELOPMENT OF EFFECTIVE
NATIONAL URBAN POLICY IN AREAS LIKE EDUCATION, TRANSPORTATION,
IMMIGRATION, AND ENERGY, TO NAME A FEW. THE CONFERENCE ALSO HELPS US
STRENGTHEN THE FEDERAL AND CITY RELATIONSHIP, BY HAVING MEETINGS
WITH THE ADMINISTRATION, CONGRESS, ALONG WITH CABINET
MEMBERS, TO PUSH FORTH AGENDA AND PRIORITIES ON BEHALF OF THE
CITIES. IT PROVIDES MAYORS WITH
LEADERSHIP AND MANAGEMENT TOOLS. AND MOST IMPORTANTLY, IT’S A
FORUM IN WHICH MAYORS CAN SHARE INFORMATION AND IDEAS. WE JUST RECENTLY HAD OUR WINTER
MEETING IN DC, AND HAD YOUR SENATOR, SENATOR FLAKE,
SPEAK TO US. THAT’S ALWAYS A GOOD TIME FOR
MAYORS TO GET TOGETHER WITH CABINET MEMBERS AND OTHER MAYORS
TO HEAR WHAT’S GOING ON. WE ARE FORTUNATE TO HAVE YOUR
MAYOR AS A REACTIVE MEMBER OF OUR ORGANIZATION. MAYOR STANTON IS A CHAIR OF OUR
COMMITTEE ON ENVIRONMENT. HE ALSO SERVES ON THE TOURISM,
ARTS, PARKS, ENTERTAINMENT, AND SPORTS COMMITTEE. AND HE’S A MEMBER OF THE TASK
FORCE ON IMMIGRATION REFORM AND THE TASK FORGE ON TECHNOLOGY
AND INNOVATION. WE’RE HERE THIS MORNING TO
CELEBRATE THE SUCCESS OF SMALL BUSINESS IN PHOENIX, AND TO
RECOGNIZE YOUR MAYOR FOR HIS OUTSTANDING SUPPORT IN EFFORTS
ON BEHALF OF SMALL BUSINESS COMMUNITY. SMALL BUSINESS IS BIG BUSINESS
HERE IN PHOENIX. MAYOR STANTON HAS HELPED CREATE
A BUSINESS-FRIENDLY ENVIRONMENT HERE IN PHOENIX, MAKING IT EASY
TO START AND GROW A BUSINESS. HE’S HELPED MANY NEW
ENTREPRENEURS FULFILL THEIR DREAMS AND START THEIR OWN
BUSINESSES. SOME OF THE EFFORTS UNDERTAKEN
BY MAYOR STANTON TO PROMOTE AND HELP SMALL BUSINESSES ARE:
UNDER MAYOR STANTON’S LEADERSHIP, PHOENIX WAS NAMED
ONE OF THE TOP FIVE IN THE NATION FOR CREATING SMALL
BUSINESS OPPORTUNITIES AND OPENING DOORS FOR
ENTREPRENEURS, ACCORDING TO THE NATIONAL FEDERATION OF
INDEPENDENT BUSINESSES. NFIV SPECIFICALLY RECOGNIZED
THIS CITY AND ITS RECENT STEPS TO IMPROVE THE EFFICIENCY AND
MAKE IT EASIER TO DO BUSINESS WITH THE CITY. PHOENIX NOW OFFERS A 24-HOUR
ONLINE PERMITTING SYSTEM, UNLIKE ANY OTHER CITY. IN 2014, THE CITY LAUNCHED ITS
FIRST BUSINESS INCUBATOR, HIVE AT CENTRAL. THE HIVE AT CENTRAL HAS SERVED
MORE THAN 36,000 PEOPLE AND HAS HELPED LAUNCH 93 STARTUPS AND
CREATED 139 JOBS. UNDER MAYOR STANTON’S
LEADERSHIP, THE CITY ALSO ADOPTED A SHOP LOCAL POLICY,
THAT STREAMLINES THE CITY PROCUREMENT PROCESS, GIVING
PRIORITY TO LOCAL BUSINESSES. THE VALUE OF PROCUREMENT
CONTRACTS FOR LOCAL BUSINESSES WENT FROM 50,000 TO MORE THAN
2.3 MILLION IN TWO YEARS. THE WORK MAYOR STANTON HAS DONE
HAS RECEIVED NATIONAL ATTENTION BY THE ENTREPRENEUR MAGAZINE,
NAMING PHOENIX ONE OF THE TOP TEN STARTUP-FRIENDLY CITIES IN
AMERICA, AND ALSO BY THE DEPARTMENT OF TRANSPORTATION,
NAMING PHOENIX SKY HARBOR INTERNATIONAL AIRPORT AS THE
NUMBER-ONE AIRPORT IN THE COUNTRY FOR NEW SMALL
BUSINESSES. MAYOR STANTON HAS TRULY BEEN A
CHAMPION OF THE SMALL BUSINESS OWNERS. AND TODAY, THE U.S. CONFERENCE
OF MAYORS AND THE PARTNER AMERICA PROGRAM ARE PROUD TO
RECOGNIZE HIM FOR HIS EFFORTS. ON BEHALF OF THE PRESIDENT OF
THE U.S. CONFERENCE OF MAYORS, MITCH LANDRIEU OF NEW ORLEANS,
AND OUR EXECUTIVE DIRECTOR TOM COCHRAN, I AM PLEASED TO
PRESENT YOUR MAYOR WITH THE 2018 SMALL BUSINESS ADVOCATE AWARD. [APPLAUSE]>>ALL RIGHT. THANK YOU, JEFF, VERY MUCH FOR
THAT KIND AWARD. WE REALLY APPRECIATE IT HERE IN
THE CITY OF PHOENIX. AND I ACCEPT THAT AWARD NOT JUST
ON BEHALF OF MYSELF, BUT GREAT MEMBERS OF OUR CITY COUNCIL,
INCLUDING CONGRESSWOMAN DEBRA STARK, WHO IS A HERE,
AND OUR GREAT LEADERS OF SMALL BUSINESS, WHO WILL SAY A FEW
WORDS IN JUST A MOMENT. AND DEBRA STARK NOT ONLY IS A
GREAT MEMBER OF OUR CITY COUNCIL, BUT SHE WAS OUR
PLANNING DIRECTOR AND PERMITTING DIRECTOR AT THE TIME WE MADE ALL
THE CHANGES THAT ALLOWED US TO HAVE THOSE 24-HOUR PERMITS,
IN PART WHY WE WON THAT AWARD. SO WE OWE HER A SPECIAL DEBT OF
GRATITUDE. LET’S GIVE COUNCILWOMAN STARK
ANOTHER BIG ROUND OF APPLAUSE. [APPLAUSE] AND I ALSO WANT TO SAY THANK YOU
TO THE U.S. CONFERENCE OF MAYORS. YOU WENT OVER WHAT THE
ORGANIZATION DOES, WHAT IT REPRESENTS, ET CETERA. BUT FROM MY PERSPECTIVE, CITIES
ARE WHERE THE ACTION IS AT. IT’S WHERE THE JOBS ARE BEING
CREATED, WHERE INNOVATION IS HAPPENING. AND IT’S IMPORTANT,
ESPECIALLY NOW WITH THE CURRENT ADMINISTRATION, THAT WE DO HAVE
AN ACTIVE ADVOCACY ORGANIZATION ON BEHALF OF CITIES,
BECAUSE WHEN CITIES DO WELL AND WHEN SMALL BUSINESS DOES WELL IN
THOSE CITIES, THE UNITED STATES OF AMERICA DOES WELL. SO IT’S CRITICALLY IMPORTANT
THAT THE U.S. CONFERENCE OF MAYORS GROWS AND THRIVES. THIS RECOGNITION IS SHARED, AS I
MENTIONED, WITH MY COLLEAGUES ON THE CITY COUNCIL, WITH OUR
DEDICATED CITY STAFF, ALL OF WHOM SHARE OUR SHARED PRIORITY
TO MAKE IT AS EASY AS POSSIBLE TO DO BUSINESS WITH THE CITY OF
PHOENIX. WE KNOW IN PHOENIX THAT THE KEY
TO BUILDING A HEALTHY AND STRONG ECONOMY IS SUPPORTING OUR
LOCALLY OWNED BUSINESSES AND SUPPORTING OUR GREAT LOCAL
ENTREPRENEURS. WHEN WE SHOP LOCAL IN PHOENIX,
WE SUPPORT THOSE SMALL BUSINESSES. WE HELP CREATE GOOD-PAYING JOBS. JUST RECENTLY, LAST MONTH,
A STUDY SHOWED THAT THE PHOENIX AREA OF SMALL LOCALLY OWNED
BUSINESSES LED THE COUNTRY IN WAGE GROWTH. AND SHOPPING LOCAL AND SMALL
DOES BOOST OUR LOCAL ECONOMY. THOSE DOLLARS ARE INVESTED RIGHT
BACK IN OUR LOCAL ECONOMY FOUR TIMES OVER. AT THE CITY, WE HAVE MADE SMART
DECISIONS AND POLICIES THAT LIFT UP SMALL BUSINESSES AND HELP
THEM SUCCEED. BUSINESS MOVES FAST. SO WE SIMPLIFIED THE PERMITTING
AND STREAMLINED OUTDATED PROCESSES. AND WE DID THAT IN A
BIPARTISAN — THAT WAS A UNANIMOUS VOTE OF OUR COUNCIL,
LED BY COUNCILWOMAN STARK. ONLINE PERMITTING IS EFFICIENT. IT SAVES BUSINESS OWNERS
VALUABLE TIME, SO THEY CAN GET TO WORK.
AND WE HEAR OVER AND OVER AGAIN, AS BUSINESSES WHO INTERACT WITH
PHOENIX AND OTHER CITIES, SAY HOW PHOENIX IS BEST IN CLASS
WHEN IT COMES TO THE SWIFTNESS AND EFFICIENCY OF OUR PERMITTING
PROCESS. FOR BUSINESS OWNERS LOOKING TO
OPEN UP SHOP IN OLDER BUILDINGS, WE OFFER DEVELOPMENT GUIDANCE
AND COST SAVINGS, SO OUR ADAPTIVE REUSE INITIATIVE, AN
AWARD-WINNING INITIATIVE PROCESS TO REUSE OLDER BUILDINGS —
BY THE WAY, THE MOST SUSTAINABLE BUILDING IS A REUSED BUILDING. WE TAKE A HISTORIC BUILDING AND
PUT IT BACK TO LIFE. THAT’S THE MOST SUSTAINABLE
THING WE CAN DO. FOR BUSINESSES LOOKING TO GROW
THE REACH ACROSS INTERNATIONAL BORDERS — AND WE’RE BLESSED TO
BE A BORDER STATE HERE IN ARIZONA — WE COACH THOSE
BUSINESSES ON EXPORT PROCESSES AND SHOW THEM HOW TO ACCESS NEW
MARKETS THROUGH OUR ONE-OF-A-KINDNESS EXPORT
READINESS BOOT CAMPS. WE MAKE SURE THAT OUR BUSINESSES
GO FROM EXPORT-CURIOUS TO EXPORT-SERIOUS. AND THAT’S BIG BUSINESS FOR US
HERE IN PHOENIX. AND FOR NEW BUSINESS OWNERS JUST
STARTING OUT, THEY CAN FIND THE HELP THAT THEY NEED TO SET UP
SHOP RIGHT IN OUR PUBLIC LIBRARY, PUBLIC LIBRARIES
THROUGHOUT PHOENIX. THE HIVE AT CENTRAL OFFERS
ENTREPRENEURS RESOURCES FOR FREE IN BOTH ENGLISH AND ESPANOL. PHOENIX IS BLESSED WITH A BRIGHT
INNOVATIVE COMMUNITY OF LOCAL ENTREPRENEURS ACROSS EVERY
INDUSTRY, FROM TECHNOLOGY TO FINANCE, HEALTHCARE, DINING,
RETAIL, SO MUCH MORE. AND WE HAVE SOME OF THOSE
EXCEPTIONAL LEADERS WITH US HERE TODAY. SMALL BUSINESS OWNERS AND THEIR
HARDWORKING EMPLOYEES REPRESENT THE BEST OF OUR CITY, AND
WE ARE PROUD TO SUPPORT THEM. THEY MAKE OUR CITY A SPECIAL
PLACE TO LIVE. SHOPPING SMALL PRESERVES OUR
UNIQUE NEIGHBORHOODS, CREATES PERSONAL CONNECTIONS,
AND FOSTERS PRIDE IN OUR CITY. SO, AGAIN, ON BEHALF OF MYSELF,
MY COLLEAGUES ON THE COUNCIL, OUR GREAT CITY STAFF, BUT MOST
IMPORTANTLY, OUR SMALL LOCALLY OWNED BUSINESSES, WE WANT TO
THANK THE U.S. CONFERENCE OF MAYORS AND PARTNER AMERICA FOR
THIS IMPORTANT RECOGNITION. WE’RE VERY PROUD TODAY. [APPLAUSE]>>THANKS AGAIN, MAYOR. NEXT, WE’RE GOING TO HAVE,
AS THE MAYOR SAID, DEBRA STARK, WHO’S THE WARD 5 — 3,
3 CITY COUNCILOR.>>THANK YOU SO MUCH. AND WE CALL THEM DISTRICTS HERE,
NOT WARDS. YOU CAN TELL YOU’RE FROM
MASSACHUSETTS. [LAUGHTER] BUT THANK YOU. I AM SO EXCITED TO BE HERE TODAY
BECAUSE, AS YOU KNOW, MY CAREER WAS IN PLANNING AND DEVELOPMENT. AND THIS MAYOR, HE CARES ABOUT
SMALL BUSINESS. HE REALLY DOES. WHEN HE WAS FIRST ELECTED,
WE WERE STARTING OUR TASK FORCE TO LOOK AT WAYS TO STREAMLINE
THE PROCESS. AND HE WAS NEWLY ELECTED,
SAT DOWN WITH ME AND SAID, “LET’S DO IT.” AND WE GOT IT DONE. THANK YOU SO MUCH, MAYOR. YES. IT WAS A LOT OF WORK, TOO,
BECAUSE OUR TASK FORCE WAS OVER 140 PEOPLE. SO IT WAS VERY, VERY GRUELLING
AT TIMES, TRYING TO BRING THAT MANY PERSONALITIES TOGETHER AND
GET THINGS DONE. BUT MAYOR STANTON DID THAT. AND THEN AFTER THAT, AFTER I
LEFT, I RETIRED — I THINK THAT’S WHY I RETIRED. NO, I’M JUST KIDDING. AFTER I RETIRED, THE MAYOR ALSO
LOOKED OUT FOR SMALL BUSINESS ONCE AGAIN, AND STARTED A
FINANCIAL ASSISTANCE PROGRAM, WHICH IS WIDELY USED BY MOMS AND
POPS TRYING TO START OUT WITH THEIR BUSINESS. MOST OF THESE SMALL BUSINESSES,
THEY HAVE A ONE-TIME EXPERIENCE WITH THE CITY. AND WE WANT TO MAKE SURE IT
REALLY DOES WORK FOR THEM. IT’S SO CRITICAL FOR US THAT
THEY HAVE A GREAT EXPERIENCE COMING TO THE CITY OF PHOENIX. BUT LET ME TELL YOU A LITTLE BIT
MORE ABOUT THE MAYOR AND HOW MUCH HE CARES ABOUT SMALL
BUSINESS. I HAVE A BREWERY IN MY DISTRICT,
NORTH MOUNTAIN BREWERY. A FEW YEARS AGO, AFTER THEY
OPENED, THEY ASKED THE COUNCILMAN AT THE TIME,
BILL GATES, TO COME HELP BREW A BEER. AND HE SAID, “YOU KNOW WHAT
WOULD BE FUN IS LET’S HAVE THE MAYOR COME ALONG, TOO.” AND SO THEY CREATED A BEER. EVERY YEAR NOW, WE BREW IT. IT’S THE NONPARTISAN PALE ALE. AND GUESS WHAT. IT SELLS LIKE THAT. THANK YOU, MAYOR. I DIDN’T KNOW YOU KNEW HOW TO DO
BEER SO WELL. BUT HE ROLLS UP HIS SLEEVES AND
HE GETS WITH THE OWNER OF THE BREWERY, AND THEY,
WITH BILL GATES — AND I GOT TO DO IT LAST YEAR WITH YOU GUYS. THEY CREATE A BEER THAT IS
WIDELY POPULAR IN OUR CITY. SO HE REALLY DOES CARE ABOUT
SMALL BUSINESSES.>>AND I GET NO COMMISSION.>>AND HE GETS NO COMMISSION. BUT HE — I’LL BUY YOU A BEER
NEXT YEAR. BUT REALLY HE DOES CARE THAT
MUCH, THAT HE’LL ROLL UP HIS SLEEVES AND PROMOTE OUR SMALL
BUSINESSES. AND I REALLY APPRECIATE THAT
ABOUT THE MAYOR. THANK YOU AGAIN. YOU’RE A GREAT LEADER. [APPLAUSE]>>I THOUGHT SHE WAS GOING TO GO
GET A BOTTLE OF IT AND BRING IT OUT. [LAUGHTER] NEXT, WE’RE GOING TO HEAR FROM
PHIL POTTER, WHO IS WITH THE ARMORY. PHIL. [APPLAUSE]>>GOOD MORNING. MY NAME IS PHILLIP POTTER,
AND I’M THE FOUNDER OF THE ARMORY INCUBATOR. AND WE HELP MILITARY VETERANS
LAUNCH AND SCALE STARTUPS HERE IN PHOENIX. IN LATE 2015, I WAS ENJOYING
BREAKFAST WHEN I GOT A PHONE CALL VERY EARLY ONE MORNING. AND I ANSWERED IT, AND ON THE
OTHER END, I HEARD, “PHIL, THIS IS GREG STANTON. I’M THE MAYOR OF PHOENIX. I UNDERSTAND YOU’RE TRYING TO
HELP VETERANS BECOME BUSINESS OWNERS. WHAT CAN I DO TO ASSIST?”
I WASN’T QUITE SURE IT WAS REALLY HIM BECAUSE I HAD NEVER
MET HIM BEFORE. AND I SAID, “WELL, WE ARE TRYING
TO PUT TOGETHER SOME PROGRAMS AND SOME SERVICES, BUT, MAYOR,
WE ARE STARTING WITH ONE EVENT BECAUSE AS ENTREPRENEURS,
WE DON’T WANT TO GO TOO FAR IN BEFORE WE’VE TESTED WHAT’S
CALLED PROOF OF CONCEPT. WE WANT TO KNOW IF THERE’S ANY
SUPPORT OUT THERE.” SO WE WERE GOING TO HOLD AN
EVENT ABOUT TWO MONTHS AFTER THAT, THREE DAYS. SOME VENTURE CAPITALIST FRIENDS
OF MINE. AND WE WERE GOING TO TRY TO RIG
THE ROOM. WE WERE GOING TO FLY IN SOME
PRETTY OUTSTANDING VETERANS WHO WANTED TO BE TECHNOLOGY FOUNDERS
FROM AS FAR AWAY AS HAWAII AND VERMONT. I SAID, “MAYOR, WE COULD
PROBABLY USE SOME HELP WITH THE VENUE. IF YOU KNOW ANYBODY WHO MIGHT
WANT TO SPONSOR, ANYBODY WHO MIGHT WANT TO SPEND SOME TIME
WITH US BEFORE, DURING, AND AFTER, THAT WOULD BE GREAT.” AND HIS RESPONSE WAS,
“I’M ON IT.” AND LATER THAT AFTERNOON,
MY PHONE STARTED RINGING AGAIN, FROM HIS STAFF, FROM THE
DEPARTMENT OF ECONOMIC DEVELOPMENT. THEY SAID, “WE’RE NOT KIDDING. WE WANT TO HELP.” AND THEY DID. AND A COUPLE OF MONTHS LATER,
WE HELD THAT EVENT. AND THE MAYOR WAS GRACIOUS
ENOUGH TO ACTUALLY — PROVIDE THE OPENING REMARKS. AND IN HIS USUAL GENUINE AND
GREGARIOUS TONE, HE SET THE PACE FOR US. AND THEN HE SURPRISED ME, IN A
GOOD WAY. HE ENDED BY SAYING, “THANKS FOR
COMING TO PHOENIX. WE WANT TO BE THE NATIONAL
EPICENTER OF VETERAN ENTREPRENEURSHIP.” NOW, I’M THINKING PROOF OF
CONCEPT ON SMALL SCALE. MAYOR STANTON WAS THINKING HE
WANTED TO TAKE OVER THE COUNTRY. [LAUGHTER] NOW, THERE WAS A STAFFER SITTING
NEXT TO ME. AND I LOOKED OVER TO HER AND I
SAID, “DID YOU KNOW HE WAS GOING TO SAY THAT?”
AND SHE LOOKED AT ME AND SAID, “NOPE.” BUT I UNDERSTOOD VERY QUICKLY
THAT THE MAYOR WASN’T JUST PROVIDING SOME CHEERLEADING
SERVICES. HE WANTED US TO SUCCEED. HE CALLED ME IN A WEEK LATER AND
SAID, “HEY, I WANT YOU TO THINK ABOUT A DEEPER CONVERSATION. I ACTUALLY — I DON’T WANT JUST
PROGRAMS AND SERVICES FOR VETERANS.
WE VALUE OUR VETERANS. WE DON’T SEE VETERANS AS
LIABILITIES. WE SEE VETERANS AS ECONOMIC
ASSETS. AND WE’VE GOT A LOT OF
THEM HERE. AND THEY’RE NOT PUT TO FULL USE. SO DON’T JUST GIVE ME PROGRAMS
AND SERVICES. HOW ABOUT A FACILITY?”
I SAID, “WELL, IF YOU HELP, WE CAN LOOK INTO THAT.” IN FACT, THAT’S EXACTLY WHAT I
WAS THINKING, BUT I DIDN’T THINK WE WERE GOING TO BE THERE YET. IN FACT, THE STRATEGIC PLAN,
THAT WAS YEAR TWO, NOT MONTH TWO. AND HE SAID, “I’M ON IT. I’LL HELP.” AND A FEW MONTHS LATER, I WAS
HOLDING THE KEYS TO THE NATION’S FIRST INCUBATOR FACILITY
DEDICATED SOLELY TO VETERAN ENTREPRENEURS HERE IN DOWNTOWN. HE CAME AND HELPED US LAUNCH
THAT AS WELL. AND WE WERE OFF TO THE RACES
WITH ABOUT A DOZEN VETERAN-LED STARTUPS IN PRODUCT SERVICES AND
TECHNOLOGIES, BETTING SOLELY ON THE VETERAN STATUS,
NOT BETTING ON THE BUSINESS PLAN, BECAUSE ALL OF YOU SMALL
BUSINESS OWNERS KNOW THAT THAT PLAN IS GOING TO FAIL. IT’S JUST THE NATURE OF THE
BEAST. YOU BETTER BE ABLE TO ADJUST AND
MOVE FORWARD. AT THE ARMORY, WE WANT TO HELP
FIND THOSE FANTASTIC ENTREPRENEURS, MAKE SURE THEY
DON’T MAKE CRITICAL MISTAKES, AND TRY TO SET THEM UP FOR
SUCCESS, WHATEVER THAT IS. SOME KNOWLEDGE SERVICES,
SOME INTRODUCTIONS TO CAPITAL SOURCES, MAYBE SOME CLIENTS,
AND GIVE THEM A CO-WORKING SPACE WHERE THEY HAVE THE KEY AND THEY
CAN COME AND GO AS THEY PLEASE. SO 2017 CAME AND JUST
RECENTLY WENT. AND FROM THAT MORNING
CONVERSATION — AND TRUST ME, I LOVE MY MORNING COFFEE,
BUT I DON’T EXPECT THAT SORT OF CONVERSATION. IN 2017, THOSE HALF-DOZEN
COMPANY — OR THOSE DOZEN COMPANIES WERE COVERED BY
FORBES MAGAZINE. TETCO, BLOOMBERG, POLITICO. THEY’VE DONE SOME AMAZING WORK. THE BET ON THE VETERANS THAT THE
MAYOR MADE IS PAYING OFF. A COUPLE OF THEM ARE HERE
RIGHT NOW. I’LL POINT THEM OUT. KIRAN RAJBHANDARY IS THE HEAD OF
EZ DUMP COMMERCIAL. THEY’RE A PRODUCT DESIGN COMPANY
FOCUSED ON ERGONOMIC PRODUCTS. RAJ IS THE HEAD OF A COMPANY
THAT RANKS NUMBER 283 IN ENTREPRENEUR MAGAZINE’S HOT 360
STARTUP LIST. JESSE WESTON IS SITTING RIGHT
NEXT TO HIM. JESSE’S IN CHARGE OF URBAN WORK
DESIGN. THAT’S A CIVIL ENGINEERING AND
LANDSCAPE ARCHITECTURE FIRM. JESSE HAS COMMERCIAL AND
RESIDENTIAL PROJECTS, GREAT CONTRACTS, DOING SOME AMAZING
WORK, INCLUDING OVER HERE ON ROOSEVELT ROW, TO HELP MAKE SURE
THAT THE FUTURE OF OUR DEVELOPMENT IS SUSTAINABLE. HE’S DOING FANTASTIC WORK. AND RIGHT NEXT TO HIM IS
JEREMY GOEKEE. JEREMY IS THE HEAD OF AMPCI. AMPCI IS A TECHNOLOGY COMPANY. THAT TECHNOLOGY COMPANY PROVIDES
MARKETING ANALYTIC PLATFORMS FOR GLOBAL BRANDS AND EVENTS YOU
MIGHT HAVE HEARD OF, INCLUDING LAST WEEK’S SUPER BOWL AND A
WEEK — INCLUDING — AND BEFORE THEN, A LITTLE THING CALLED THE
WORLD ECONOMIC FORUM IN DAVOS. IN DECEMBER OF THIS PAST YEAR,
JEREMY’S COMPANY CLOSED A $3 MILLION CAPITAL RAISE. JEREMY’S IN CHARGE OF AN
EIGHT-FIGURE COMPANY. THOSE ARE JUST SOME OF THE EARLY
SUCCESS STORIES. FROM MY STANDPOINT, I WAS JUST
TRYING TO HELP SOME FOLKS SUCCEED. MAYOR STANTON STEPPED IN AND
SAID, “NO, YOU NEED TO THINK EVEN BIGGER.” AND WE’RE PRETTY BIG-THINKING
FOLKS, AS MILITARY VETERANS. SO, IN 2018 HERE, WE’VE LANDED
SEVERAL HUNDREDS OF THOUSANDS OF DOLLARS IN GRANTS. AND WE’RE GOING TO GO FROM A
DOZEN STARTUPS TO 40, MAYOR. AND OUR GOAL IS EXACTLY WHAT YOU
PUT IN FRONT OF US. WE WANT TO BE THE NATIONAL
EPICENTER OF VETERAN ENTREPRENEURSHIP. SO, MAYOR, THANK YOU FOR ALL
YOUR ASSISTANCE. AND CONGRATULATIONS ON
YOUR AWARD. [APPLAUSE]>>THAT’S PRETTY EXCITING. OUR NEXT SPEAKER IS CINDY DACH,
WHO IS FROM CHANGING HANDS BOOKSTORE, THE CO-OWNER. CINDY. [APPLAUSE]>>HI. I FIRST MET MAYOR STANTON BACK
WHEN HE WAS A COUNCILMAN. AND WE — POLITICS AND COMMON
SENSE HAVE ALWAYS CLASHED FOR ME. AND I HAD COFFEE WITH THE MAYOR,
THEN COUNCILMAN. AND HE SAT DOWN AND I ASKED HIM
SOME HARD QUESTIONS. AND ONE OF THE THINGS THAT WAS
ASTOUNDING TO ME WAS, HE WOULD EVEN SAY AT THE MOMENT,
“THESE ARE BRUTAL FACTS. AND I’M GOING TO EXPLAIN TO YOU
HOW POLITICS WORKS, AND HOW COMMON SENSE WORKS, AND HOW THEY
CAN WORK TOGETHER.” AND IT WAS ACTUALLY A TURNING
POINT FOR ME, BECAUSE IT WAS ONE OF THE VERY FIRST TIMES I SPOKE
TO A POLITICIAN WHO I FELT WAS VERY HONEST, DIDN’T SPEAK DOWN
TO ME, AND DELIVERED BRUTAL FACTS IN A WAY THAT I COULD
UNDERSTAND THEM, BUT ALSO SAY, “BUT HERE’S WHAT WE CAN DO.” AND THAT, STRANGELY ENOUGH,
WAS A UNIQUE MOMENT FOR ME. AT THAT TIME, WE WERE OPENING AN
ART SPACE ON ROOSEVELT ROW. WE WERE OPENING A LITTLE
BOUTIQUE IN A GALLERY. AND NONE OF IT MADE SENSE,
EXCEPT FOR THE PEOPLE DOING THE WORK. AND WE HAD SOME VERY ROUGH YEARS
TOGETHER. [LAUGHS] BUT NOW WE’RE ROOSEVELT ROW,
AND WE’RE GETTING NATIONAL ATTENTION FOR WHAT WE ARE. AND ARTISTS ARE STILL MOSTLY AT
THE FOREFRONT OF THE SITUATION. SO OF COURSE, WHEN COUNCILMAN
STANTON, AT THAT TIME, RAN FOR MAYOR, IT MADE A LOT OF —
FINALLY COMMON SENSE WAS COMING INTO PLAY. I’M PART OF CHANGING HANDS
BOOKSTORE, WHICH IS A 44-YEAR-OLD INDEPENDENT
BOOKSTORE. WE STARTED IN TEMPE. AND — BUT YET, WE WEREN’T IN
PHOENIX. AND PEOPLE KEPT ASKING US TO
COME TO PHOENIX, AND WE KEPT TRYING TO FIND THE LOCATION. AND THE THING ABOUT BOOKSTORES
IS WE ARE NOT THE TYPICAL TENANT. WE ARE ONE OF THE FEW BUSINESS
THAT, ACTUALLY, WHEN OUR PRODUCT ARRIVES TO US, THE PRICE IS
ALREADY ON IT. SO IT’S A STRUGGLE. AND WE KEPT — WE LOOKED FOR A
LOCATION FOR EIGHT YEARS. AND EVERY TIME I WOULD SEE THE
MAYOR, HE WOULD SAY, “WHEN ARE YOU OPENING A STORE? WHEN? WHEN? I WANT TO BUY KIDS. I HAVE KIDS. I HAVE TO GET BIRTHDAY
PRESENTS.” WHICH HE DOES REGULARLY NOW. [LAUGHS] BUT FINALLY WE FOUND THE NEWTON,
WHICH IS A HISTORIC STEAKHOUSE. AND THIS WAS A VERY SCARY
ENDEAVOR. WE ARE A CITY KNOWN FOR NEW,
BUT THIS WAS AN OLD BUILDING. AND ONE OF THE THINGS THAT I
HAVE MOST LEARNED TO APPRECIATE ABOUT OUR MAYOR, IS HE DOESN’T
SAY, “NEW IS BETTER THAN OLD,” WHICH SO MUCH OF OUR CITY IS
KNOWN FOR. HE SAYS, “NEW AND OLD ARE
BETTER.” AND HE DOESN’T SAY, “SMALL IS
BETTER,” OR, “LOCAL IS BETTER.” IT IS. AND HE DOES SAY THAT PRIVATELY. [LAUGHTER] BUT WHAT HE DOES SAY IS, “AND.” SMALL AND LARGE, LOCAL AND
NATIONAL. AND THAT’S SOMETIMES BEEN A HARD
LESSON TO LEARN, BUT IT’S THE BRUTAL FACTS THAT THE MAYOR HAS
ALWAYS LED ME THROUGH. AND THEN WE DID SOMETHING
REALLY UNIQUE. WE DECIDED THAT OUR BOOKSTORE,
OUR INDEPENDENT BOOKSTORE, NEEDED BEER AND WINE. AND I DO WANT PEOPLE IN PHOENIX
TO KNOW HOW LUCKY THEY ARE, BECAUSE I GET CALLS FROM ALL
OVER THE COUNTRY THAT SAY, “HOW DID YOU THIS?”
AND SADLY FOR OUR COUNTRY, LIQUOR LAW IS STATE BY STATE. SO WE HAVE A BEER/WINE STORE. AND I BELIEVE THE MAYOR —
IT WAS THE VERY FIRST OPENING YOU HAD WHERE YOU ACTUALLY HAD A
GLASS OF BEER AS YOU CUT THE RIBBON TO OUR STORE. AND THAT WAS IN A BOOKSTORE,
NOT A BAR. SO, WE’VE BEEN ABLE TO SAY,
“WHAT IF?” AND OUR MAYOR HAS LED THE WAY OF
SAYING, “WHAT IF?” AND, “LET’S DO IT.” AND THAT IS VERY UNIQUE. AND WE ARE SO FORTUNATE. WE ARE PROUD. OUR PHOENIX LOCATION IS ABOUT TO
TURN FOUR. WE’VE HOSTED POLITICIANS,
PRESIDENT CARTER. WE’VE HOSTED — BACK IN THE DAY,
WE HOSTED SENATOR OBAMA, WHO WAS THEN A SENATOR. AND ALSO, WE’VE HOSTED ALL THE
MEMBERS OF KISS, WHICH IS A WHOLE SEPARATE STORY THAT I
WON’T TELL ON A MICROPHONE. BUT IT’S THE LEADERSHIP OF A MAN
WHO SAYS, “WHAT IF?” AND, “WHY NOT?”
AND THAT’S WHAT WE HAVE HERE IN PHOENIX. SO, THANK YOU. [APPLAUSE]>>THANK YOU. NOW, FOR ALL YOUR FOODIES IN THE
AUDIENCE, WE’VE SAVED THE BEST FOR LAST. WE HAVE LETICIA AND JOSE GOMEZ,
OWNER OF THE VEGAN MEXICAN FOOD TRUCK. YOU’VE PROBABLY SEEN IT ALREADY. BUT THEY’RE GOING TO SHARE THEIR
STORY HERE. [APPLAUSE]>>ME FIRST? OKAY. WELL, MY NAME IS JOSE. WE STARTED MI VEGANA MADRE
IN 2015. AND FIRST, I WANT TO THANK
JESSICA AT THE HIVE, MAYOR STANTON, THE CITY OF PHOENIX. ABOUT 95% OF THE BUSINESS THAT
WE DO IS IN THE CITY OF PHOENIX BECAUSE OF HOW BUSINESS-FRIENDLY
THEY ARE. AND MI VEGANA MADRE WAS BORN IN
OUR HEARTS AND IN OUR MINDS, BUT REALLY IT WAS BORN AT
THE HIVE. SO, THE GUIDANCE THAT THEY GAVE
US HAS BEEN INVALUABLE. THE PEOPLE THAT WE HAVE MET,
INDUSTRY LEADERS, THE MENTORS HAVE BEEN OF TREMENDOUS HELP. THEY SAY IT TAKES A VILLAGE TO
RAISE A CHILD. WELL, IT ALSO TAKES A WHOLE
COMMUNITY TO HELP BUILD A BUSINESS. WE HAVE NOT DONE THIS ON
OUR OWN. AND THE FACT THAT IT’S IN
SPANISH, THAT SERVES OFTEN TIMES AN UNDERSERVED COMMUNITY,
IS OF GREAT HELP. MY MOTHER NEVER WENT TO SCHOOL. MY FATHER WENT TO FIFTH GRADE. SO, I COME FROM THE VERY
COMMUNITIES — GO AHEAD. [LAUGHTER]>>OKAY. MY NAME IS LETICIA GOMEZ. [SPANISH SPOKEN] [SPANISH SPOKEN] [SPANISH SPOKEN] [SPANISH SPOKEN] [APPLAUSE]>>SO, I THINK I’M GOOD NOW. I GET EMOTIONAL BECAUSE THIS IS
SOMETHING THAT’S NEAR AND DEAR TO MY HEART. I’VE GROWN UP IN THE COMMUNITIES
LIKE MARYVALE, SOUTH PHOENIX, HIGH CRIME. AND SO THE OPPORTUNITIES THAT
HAVE BEEN PRESENTED TO US IN SPANISH HAVE BEEN INVALUABLE,
PARTICULARLY FOR MY WIFE AND OTHER PEOPLE THAT HAVE
PARTICIPATED AT THE HIVE AND THE PROGRAM. SO, THANK YOU VERY MUCH. CONTINUE TO SUPPORT OUR
COMMUNITY. IF WE FLOURISH AS A COMMUNITY OF
SPANISH SPEAKERS, THEN WE ALL FLOURISH AS A CITY AND AS
A STATE. SO THANK YOU. [APPLAUSE]>>THANK YOU VERY MUCH. AS WE HAVE SAID, THE U.S.
CONFERENCE OF MAYORS HAS A NUMBER OF PROGRAMS OUT THERE. AND ONE OF THEM THAT IS —
WE HAVE A SMALL BUSINESS TASK FORCE, PROVIDING MAYORS WITH
BEST PRACTICES AND RESOURCE INFORMATION ON HOW THEY CAN HELP
THE SMALL BUSINES BECAUSE WE KNOW THAT AT THE LOCAL LEVEL,
IT’S THE SMALL BUSINESSES THAT CAN REALLY GENERATE AND CREATE A
HEALTHY ECONOMY. WE ALSO HAVE OUR PARTNER AMERICA
PROGRAM, WHICH WAS THE MAYOR’S SMALL BUSINESS PROGRAM. WHICH I’M GOING TO HAVE
CURTIS CELLO TALK A LITTLE BIT ABOUT. CURTIS, WOULD YOU MIND
COMING UP? [APPLAUSE]>>GOOD MORNING. CONGRATULATIONS ON YOUR
SUCCESSES. AND YOUR STORIES WERE VERY
INTERESTING. CONGRATULATIONS. AND SO, AS JEFF SAID, I’M PART
OF THE PARTNER AMERICA PROGRAM. AND I JUST WANT TO TAKE A FEW
MINUTES TO LEAVE YOU UNDERSTANDING WHAT THIS
PROGRAM IS. IT’S ACTUALLY BEEN AROUND FOR
ABOUT 18 YEARS. FIRST OF ALL, HOW MANY BUSINESS
OWNERS, OTHER THAN THESE FOLKS UP HERE, ARE THERE IN THE ROOM? OKAY. SO, GOOD. OKAY, SO THERE’S A FEW. AND HOW MANY OF YOU HAVE HEARD
OF PARTNER AMERICA? YOU HAVE. OKAY, GREAT. SO, I WORK FOR A COMPANY THAT’S
CALLED AMERICAN MANAGEMENT SERVICES. AND I’M THE DIRECTOR OF FIELD
SERVICES. I HAVE A TEAM OF PEOPLE ACROSS
THE COUNTRY. YOU ACTUALLY HAVE A DEDICATED
PERSON FOR THIS PERSON. HIS NAME IS LEE CAROLL. HE’S STANDING IN THE BACK
OVER THERE. LEE CAROLL, OKAY. SO, WE HAVE ABOUT
10 TO 15 PEOPLE AT ANY GIVEN TIME ACROSS THE UNITED STATES. YOU HAPPEN TO HAVE A DEDICATED
PERSON HERE IN PHOENIX. SO, OUR PROGRAM HELPS BUSINESSES
THAT — IT’S NOT FOR STARTUPS. IT’S NOT FOR PUBLIC COMPANIES. IT’S FOR KIND OF THOSE
HARDWORKING AMERICANS WHO EMPLOY MOST OF THE PEOPLE IN THE
UNITED STATES, THAT WORK HARD AND PAY TAXES AND HAVE EMPLOYEES
THAT COME TO WORK AND WORK HARD AS WELL. SO, WE’RE TALKING THE MECHANICAL
CONTRACTORS, ROOFERS, MANUFACTURING COMPANIES,
DISTRIBUTORS, COMPANY LIKE THAT. AND WE ARE A PROFESSIONAL
MANAGEMENT SERVICES COMPANY. WE’RE A TURNAROUND CONSULTING
COMPANY. THAT’S WHAT WE ARE. WE WERE FOUNDED IN BOSTON ABOUT
30 YEARS AGO. AND WE’VE BEEN WORKING WITH
SMALL TO MEDIUM-SIZED PRIVATELY OWNED COMPANIES, MANY OF
WHICH ARE FAMILY-OWNED, FOR 30 YEARS NOW. SO WE HAVE A PRETTY GOOD IDEA OF
WHAT GOES ON IN THE BUSINESS WORLD, AS WELL AS WHAT THE
CHALLENGES DU JOUR ARE. AND RIGHT NOW, FINDING GOOD
PEOPLE IS IT. ANYBODY HEARD THAT PROBLEM? OKAY, FINDING GOOD PEOPLE. SO, BEFORE I FORGET, THE OWNER
OF OUR COMPANY, GEORGE CLOUTIER IS A BEST-SELLING AUTHOR,
OR HE’S THE AUTHOR OF A BEST-SELLING BOOK CALLED
“PROFITS AREN’T EVERYTHING, THEY’RE THE ONLY THING.” AND I’VE GOT SOME COMPLIMENTARY
COPIES UP THERE, IF YOU WANT TO GRAB SOME. SO, ABOUT 18 YEARS AGO,
THE UNITED STATES CONFERENCE OF MAYORS PARTNERED WITH OUR
COMPANY BECAUSE THEY WANTED BUSINESS OWNERS ACROSS THE
NATION TO BE ABLE TO TAP IN TO SOME OF THE RESOURCES THAT
WE HAVE. SO WE’RE A FOR-PROFIT COMPANY. WE HAD NOTHING TO DO WITH
CONFERENCE OF MAYORS PRIOR TO THE YEAR 1999. AND WE FORMED A PARTNERSHIP
WITH THEM. SO, SINCE THEN WE’VE BEEN
HELPING MAYORS AND WE’VE BEEN HELPING BUSINESS OWNERS ACROSS
THE UNITED STATES. SO HERE’S WHAT WE DO. WE HELP YOU TACKLE THE BIGGEST
CHALLENGES THAT ARE STANDING IN THE WAY OF GROWING YOUR COMPANY
PROFITABLY. SO, LIKE I SAID, FINDING GOOD
PEOPLE IS THE NUMBER-ONE ISSUE RIGHT NOW. HOW MANY OF YOU THINK THAT
THERE’S ABSOLUTELY NOBODY WHO COULD DO IT BETTER THAN YOU? COME ON. MOST OF YOU DO, RIGHT? THERE’S SOME TRUTH TO THAT. SO NOBODY KNOWS YOUR BUSINESS
THE WAY THAT YOU DO. BUT MOST LIKELY, WHATEVER THE
CHALLENGE IS YOU’RE FACING, SOMEBODY ELSE IS FACING THAT
SIMILAR CHALLENGE AND SOMEBODY HAS FIGURED OUT A WAY TO GET
AROUND IT, TO OVERCOME IT. SO THAT’S WHERE WE COME IN. SO NAME THE ISSUE. YEARS AGO, IT WAS GAS PRICES. TODAY IT’S FINDING GOOD PEOPLE. WE HELP YOU MANAGE THROUGH THOSE
PROBLEMS. AND WE’VE SEEN BEST PRACTICES
ACROSS THE UNITED STATES. AND WHAT WE DO IS WE WORK WITH
THE BUSINESS OWNERS. YOU CAN CALL OUR OFFICE ANYTIME
YOU LIKE IF YOU HAVE QUESTIONS. BUT WE ALSO SEND PEOPLE OUT FOR
A SMALL ENROLLMENT FEE, TO WORK WITH YOU FOR A COUPLE OF WEEKS
AT A TIME. THERE’S NO OBLIGATION TO EVER
HIRE OUR COMPANY. IT’S WHAT WE AGREED TO DO FOR
THE CONFERENCE OF MAYORS. AND SO FAR, SINCE THE PROGRAM
HAS STARTED, WE’VE SPOKEN — I SHOULD SAY, MET WITH
FACE TO FACE, JUST OVER 51,000 BUSINESSES ACROSS THE
COUNTRY. AND WE’VE WORKED WITH GOING ON
9,000 BUSINESSES FOR A WEEK TO THREE WEEKS WITH THOSE
BUSINESSES, TRYING TO TACKLE THEIR PROBLEMS. SO IF YOU THINK THIS IS
SOMETHING FOR YOU, COME SEE US. WE’VE NEVER SEEN A PROBLEM —
WE’VE NEVER RUN INTO A PROBLEM THAT WE COULDN’T FIGURE OUT A
WAY TO MANAGE OUT OF. I DON’T KNOW IF I PUT THAT
REALLY CLEARLY, BUT WE BELIEVE THAT YOU CAN MANAGE YOUR WAY OUT
OF JUST ABOUT ANY PROBLEM THAT’S STANDING IN THE WAY OF YOU BEING
SUCCESSFUL. IT DOESN’T MEAN THAT WE’VE GOT
THE SILVER BULLET. IT MEANS THAT SOMEONE ELSE HAS
FIGURED OUT A WAY TO OVERCOME THAT, AND WE TRY TO BRING THAT
TO YOU. ANY QUESTIONS FOR ME? WONDERFUL. OKAY. WELL, I TOO AM HERE FOR AN
EXTRA DAY. AND I LOVE YOUR WEATHER. SO, THANK YOU FOR YOUR
ATTENTION. AND CONGRATULATIONS AGAIN,
MAYOR. [APPLAUSE]>>THANKS, CURTIS. AGAIN, I WANT TO THANK THE MAYOR
FOR ALL OF HIS EFFORTS, BECAUSE IF IT WASN’T FOR THE
MAYOR, I WOULDN’T BE HERE IN FEBRUARY. I WOULD BE BACK IN
WASHINGTON DC. SO IT’S GREAT TO BE OUT HERE
THIS TIME OF YEAR. AND AGAIN, IT’S GREAT TO HONOR
YOUR MAYOR FOR ALL OF HIS WORK FOR SMALL BUSINESS, BUT ALSO FOR
HIS CONTRIBUTIONS THAT HE DOES FOR THE U.S. CONFERENCE
OF MAYORS. I WANT TO THANK EVERYBODY FOR
BEING HERE TODAY, CONGRATULATE THE SUCCESSFUL BUSINESS OWNERS
AND EVERYTHING THAT’S COME BEFORE IT. AND I HOPE YOU HAVE A GREAT DAY. THANK YOU. [APPLAUSE] CLOSED CAPTION PRODUCTIONS
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