London Business News #9 From Hold Everything Virtual Offices

London Business News #9 From Hold Everything Virtual Offices

Companies investing in robotics, among other
digital technologies, are seeing productivity and profits increase, but the cost involved
risks creating an even wider gap between the world’s top companies and their smaller
rivals, new research shows. According to a report by the World Economic
Forum and Accenture based on a survey of more than 16,000 businesses, the bulk of the productivity
growth associated with tech such as robotics, A.I and big data analytics is currently being
driven by just the top 20 per cent of firms in each industry. Communications regulator Ofcom has revealed
the best and worst broadband and phone service providers across the UK, with Plusnet, Sky
and Giffgaff ranking highly. The watchdog’s research, based on complaints
data, shows Plusnet had the largest proportion of satisfied broadband customers, at 83 percent,
with only 13 per cent having a reason to complain. TalkTalk fared the worst among its rivals,
with only 72 percent of customers saying they were satisfied and 18 percent having a reason
to complain. The broadband provider customers are most
likely to recommend to a friend is Virgin Media. For mobile service, Giffgaff came out
on top, with 98 per cent of its customers satisfied Ofcom’s consumer group director
Lindsey Fussell said: “People often focus on price when they’re choosing a phone or
broadband provider. But there are big differences in the customer service offered by providers. “We’re encouraging people to look beyond
the price and consider customer service too. In such a competitive market, companies simply
can’t afford to let their service standards slip. Although the majority of football news has
focused on the major clubs we want to congratulate Wigan Athletic who have gained a fully justified
return to the Championship next season. Wigan Athletic chairman David Sharpe says
promotion back to the Championship has capped a ‘perfect’ season. The Latics’ 4-0 win at Fleetwood Town secured
a return to the Championship. And and their win yesterday at Doncaster sealed the title!
London has taken the top spot in a new study from small business insurance provider Simply
Business revealing the 10 UK cities with the highest number of female-led businesses The Midlands has also emerged as a hub for
female entrepreneurship, with Birmingham and Leicester taking second and third place respectively. The remainder of the top 10 cities for female-led
businesses was made up of Liverpool, Bristol, Edinburgh, Manchester, Glasgow, Exeter, and
Sheffield in 10th place. Choose Hold Everything asyour base for a successfulLondon Business.

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About the Author: Oren Garnes

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