
My name is Navi Chauhan. I belong to hospitality industry. Sir, my question is.. As in the hospitality industry, they need good leadership, and time management and confidence. And I think I am good in all these things, but sometimes I lack in communication skills. So, how can I improve my communication skills? Great! Navi, Right? From hospitality industry?
Thank you! Sit down, please. I’m sure that a lot of other students will also having concerns about improving their communication skills. 2 or 3 things! See, hospitality is a service industry, so communication becomes very very important! Because you can solve guest issues, you can have so many issues which can be solved just by good communication. By proactive communication. So, I’m sure, students from engineering, business management or regardless of whatever field you are from. Or some of you might want to become politicians tomorrow. And then this is a very important skill. In fact, many studies have shown that other things being equal.. And all other things being equal.. An individual’s communication skills and their leadership skills, which are co-related, can distinguish and can mark the journey of one’s life achievements. 1st myth that I want to clear is: “Good communication does not mean knowing the English Language!” Many people have a misconception that if I’ve learnt English, I’ve also learnt to communicate! Sorry! English is a ‘Language’ and communication is a ‘Skill’! Two very different things. Even after learning good English, your communication can be pathetic. When required, you won’t be able to speak up! Right, and even if you know no language; god forbid, just imagine, one is born in Jungle itself. And he doesn’t know any language, he only knows body language. Right! Let there be 2 people in jungle, person A’s body language will be different form Person B’s! Yes or No? You can try it right now! If you have to ask for a pen from her, without using words.
Go ahead! Now, Navi can you do the same? I want you to catch this.
(Learning) So of them are gonna be different! Right! And this can be misinterpreted.
One of them, if someone, really badly needs pen, he’ll be like (aggressive)! But is there a variation between the two or not, that’s what I’m asking!
(Learning: Poor communication can be misinterpreted) Yes! So, coming back to the same point. Communication is an ‘art’ that can be learned, that can be developed! English is a language, that can be learnt! Now the problem is, a mistake which most people make.. They learn words from the dictionary, and they try to insert it wherever it is possible! And especially when we try to impress others. Then, search for immensely strange and critical words, and use them in your sayings for demotivating others! (Pun intended) Other person will also be impressed that his communication, his English is very profound! This is a misconception! You first need to develop the art!
Rather I suggest to learn the art of communication in your mother tongue. Making an eye contact, body language, voice tonality, being proactive, these sort of thing. To learn these, English is not required! And side by side, if you want to improve your English.. Keep it generall! Keep a small note book, in which you are putting down difficult words! Train your brain on multiple fronts. Increase your Reading!
Are you reading at the moment? Are you writing at the moment? Do you write on a daily basis? Not in the class, not notes, do you write something? So if you are not reading, if you are not writing, are you watching something? Are you watching other good communicators, on YouTube, or somewhere else, Are you? Yes? Are you listening to audios? So, brain has so many ways to receive information, use all of them! Right! Communication is an art, just like a muscle it can be developed. I don’t know who said this, but this is a famous quote which says.. Communication works for those, for those who work at it! Communication works for those, those who work at it. If you will work at communication, you will get better! If you will work at improving you art of converting your ideas, do hard-work, (you will succeed). I am gonna introduce you to a law, which not only in communication but in every field this law is applicable. It is called, ‘The law of paying the price.’ What’s it called? The law of paying the price. I don’t know if it’s coming from Jack Canfeild or Brian Tracy, one of those two gentlemen, ‘the law of paying the price.’ Which simply stated means is: If you want something, You must pay the price. Nothing is free. If you want something in life, you wanna wear a nice branded suit, you wanna go to a nice holiday, you wanna buy a nice camera or whatever. The things, whatever, the higher the quality, the higher the price you need to pay. Right! But in life’s improvement, I am not talking about the money. Few people think they will achieve everything with money. Not gonna happen! I stayed in Mumbai for few day, there was gym where I saw a very interesting scene. That in the evening, a big VIP person came to exercise. He was himself a little overweight but there were two bodyguards along with him. Very well built bodyguards, 6 feet 2 inch, with a pistol and everything, full drama. One attendant held his towel, the other held his protein shake. One another held the water bottle. Okay, naturally, he would be some big-rich-influential personality’s son. But after doing all these thing, he had to do his own ‘push-ups’. (Giggles) It doesn’t matter how rich or influential your father is, you cannot ‘pay’ someone else to do ‘push-ups’ for you! Right? So, learn to do your own push-ups! Which means, to develop the communication, efforts had to be put in. Without efforts, there is no key, no guide, no shortcut, through which you can achieve it. It’s gonna take efforts. It will take time. It will take hard-work. But, here’s what you need, you need good role models. Like whom do you wish to learn to communicate? Listen to news reporters, journalists, people who are good politicians, people who are good at the art of communication. Politician doesn’t mean all that everyone would start their speech in the class with ‘brothers and sisters’. (Pun intended) (Giggles) Or start with ‘(friends) Mitron’. (Pun intended) Right! This is not what I mean. Means you see how a person is influencing the crowd. Learn that art! That how any person is influencing crowd, and how I can use it. This comes first, words come later! In-fact, I don’t know if it the Howard University study which says that, words are only 7% of the entire communication from 1 person to the another. Body-language is huge, visual is huge, auditory is huge, your body posture, your tone of your sound, and so many things. They’re all combining together. So, if you determine in your heart, that I need to improve in this art because this will be very beneficial in future. Son, now see, when you go into the work environment, you will have 100 different ideas. But if you cannot express them, what’s the point? Someone else will come, he knows to express well, his ideas will be heard, he will be appreciated, he will move ahead (in life). And then you’ll say (complain), ‘his good luck was better!’ He is born lucky or something like that. No, nonsense.
He has developed a skill which you are slightly weak at and you can develop too. So, you need to remove this mental block. Nobody is born a good communicator. You gonna work at it And you can! It’s like a muscle, the more you use, the better it gets. Raise your hand when you’re feeling nervous. You are in the big auditorium, some guest speaker has come in. I have done this! And at that time when, ‘any question?’ And instant silence in the entire hall.. At that moment, you feel, I have it in my mind, should I ask or not, at that time.. Raise Your Hand! The first time I raised my hand, my brain sat down! So my hand went up, my brain went in shut down mode. Okay, I forgot my question. But still, be stubborn, raise your hand! By the time you do it, 3 or 4 or 5 times, ( you will make it) I think another gentle man, had a question. When I am talking to people, who are in positions of authority, high status of authority, then I am able to communicate with my same leveled people. But when I need to communicate with a senior person or the person of authority, then i face issues. There is only one solution to overcome this issue. Talk to more people who are in positions of authority. The more you’ll get comfortable, you are likely to realize that they don’t bite! (Pun intended) (Giggles) They are also people! And they also listen to the words, these are also normal human beings. The more you do it, the more comfortable you’ll get. And that the only way, there is no shortcut around it. The best way is to make yourself uncomfortable. Put yourself into those situations, where you are feeling uncomfortable, and you will emerge victorious. But if you’ll remain in your comfort zone, I have to do whatever I was doing always, then what will I receive? Yes? Student: Nothing
Simerjeet: Not nothing, we will at-least get something. I will do only, whatever I have always been doing.
What will I get? I will get, the same, as I have been receiving! One of the definition of insanity is, ‘do the same that you are doing as always, and every evening pray to the lord to change your destiny!’ It does’nt happen this way! Some poet has said it beautifully when.. ‘Lord has not changed the circumstances of that person, who is not concerned to change his own circumstances!’ Today, if you determine on how to change your circumstances, in terms of improving your communication skills. Come to me, after 6 months, with your efforts, Let’s see where the results are. But without efforts, nothing will be possible! Thank you!
Thank you so much for your overwhelming response to this video. Hope you will enjoy watching the Second Part of this video – https://youtu.be/H7QQugwPaPI which is on overcoming Mother Tongue Influence, Dealing with Inferiority Complex when interacting with native English Speakers and Practical Tips to improve your communication skills and english language competency. Here is the LINK – https://youtu.be/H7QQugwPaPI
9:50 Babaji ka thullu
Very nice sir
sir u are owsam
Wow ! Sir I really like your lesson
I'm feeling positive now 🔰 after watching this video.. I believe that English ek bhasha hy aur Communication ek kala hy.. You are truly inspirational Sir love u❤😘
Super sir
Thnku sirrr for this motivation video
Thank you sir
One good thing he pointed out is that we try to find some difficult words and try to fit wherever possible… One more thing is that music is pissing me off.
Sir u are great from today onwards I learned to improve my communication skills
Aakhir kar video mil hi gyi jiska intezaar tha ab shayad vo bhi mil jaye jiska intezaar saalo se tha thanku you sir motivation dena ke liye namaskar sir
you are great sir
Love the personality..u hv🤗
Hi sir I am new first time I was visiting your site mera interview hai spice jet Airlines ka
But meri English communication bohot week hai can you give me advice how do I improve my communication in 15 days
Very nice vedio sir
I like your voice and app ki last valli sherry excellent, love you
Itne acche video ko dislike krne wale log kahan se aate hai.
Sir your speaking style very nice
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thank you sir
Superrrrrr Sir
You are the best communicator.
Love u sir
Your voice is so good
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I feel very bad about my English bcoz I don't know how to communicate with others but this video just inspire me that English is not only thing to communicate. we can communicate with others by verbal or nonverbal form with our mother tongue
Last walli sayri wo quran ki ayaat hai..
Matlab quran ki sentence hai
Hello sir I am house wife mujhe bhi aap k se dekhna hn
Sir i am improve comunication skils
Mein ap ko yeh recommend karta houn k ap martin luther king ko sune es se ap ko faida ho gah
You are right sir, English is a language , communication skills is a art, thank you so much sir for give us as a good knowledge.
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Bhut aacha phadate hai sir
Sir
You really deserve a whistle and
You deserve a clap 👏 👏
Hi Sir,
It's the first time I saw you. And I must say your voice is so magical.
Heart touching video ❤️🔥
Hindi bul
Hlw sir,
Tumchya video mule mala khup madt zali so thanks sir 😊
Wonderful sir… that’s really helpful
Great sir…!
Very Nice Sir
Thank you a lot sir
Hlo Sir..I'm Shivangi from Bihar.I'm pursuing graduation.Mai apne carrier ko lekr bahut confused hu..bt sari chizo ko side krke mujhe ek acha speaker bnna hai aur sirf speaker hi nhi mujhe logo k liye kuch acha krna hai..Mai apne lyf me 5 logo ka bhi bhla kr du toh mere liye bahut badhi chiz hogi woh..bt I don't know how to start…can u plz help me?😔
Thank u sir …..
Nice video sir 👌👌🤗🤗🌹
Thanks sir my english is not good. but i will try speak confidantaly. I am law student.
Thank you your lucid explain
Modi ji
Inspiring advice sir
I AM VERY WEAK IN COMMUNICATION SKILL
whats wrong with 3.8K guys.. there is nothing in this which should be disliked… The concepts are so clearly explained and in smooth way
I like his voice
You are just amazing Waw 👌
Thanks alot 😍✌️
Excellent sir
I m big fan of you#Neelkanthacademy
Mind blowing sir…😱
Sir when I speak people cant understand properly and I want to speak fluently English like you .
When interviwer give any topic to speak I cant speak more than 3 lines.
So sir how can I learn communication.
How to improve it plz tell me.
I'm watching videos and reading
Thank u sir for this motivation speech about English.
My English is so bad that's why I am reject from the interviews like BPO Sector
But I stars from today to speak English, write and think in english
Excellent sir..thanks a lot sir…
1 time I saw your video sir thank you 😊for motivated us…. Big clap 👏👏
Thanks sir
I would like to one thing sir your facial exasperation like Sandeep maheswari sir…..
Awesome video sir . i saw first time your video. feel positive 👌
Its the first time iam watching your video, you are a best communicator, best influencer, thanks for this eye opener.
Thanks for sharing !! Effort is the most important thing to improve my communication in English !! You are a good speaker
Sir your communication is very clear
Ur voice is just ………………… couldn't find the word
Very true
Thanks for doing nice lesson
Sir
Sir main apne andar badlav kaise
Thax sir your examples are unbelievable….
Well said sir 👌👌 thanks for sharing
What a voice u have very impressive and heavy voice with good voice modulation.
Sir i have a problem is that (i think do that /apply that point in my life but next day forget that point and live day life live and wahi old mistake again do that how to solve ?
First time i watch ur video nd i subscribe it
But somepeople are naturally bold influence while other feel shy and blush when they communicate
Thanks
I like your voice sir, and will work on your advises ❤❤❤❤❤❤❤🤗🤗🤗🤗🤗
👌👌💯 thank you sir
Really nice
Love you sir
👍👍👍👍
Nice Vid
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Thank you sir
I am watching your first video.
best motivation..
Waawww…it's amazing…nd nice voice👌👌👌👌
Amazing Video About communication skills develop. I really appreciate you Boss and hope you upload more videos for better general knowledge.
Wow, I felt like u r talking about me… This is me… Thank u so much .
After listening this I'm bound to👍🏻👍🏻👍🏻
this is my first video where i learned english is a language and communication is a art thanks sir
Thank you sir,for your kind help to improve our communication skill..
Great sir 🙏❤️
Lots of love from #Nepal❤️
Thank u sir
sir ek issue h kya ap koi bta skte h jo communication ke liye better ho ???
Superb sir 👌🏻
👏👏👍👍
you are sir really great motivational speaker
thinks sir veery good speach