eBay for Business | Seller News | Autumn 2018


Today we’re releasing our third and final Business Seller News of the year. We make periodic changes to make sure eBay remains a powerful selling platform. We know you’re busy, so I’m here to sum up what’s happening. Loyal customers and repeat purchases are important to the success of your business. So we’re adding new marketing tools to Seller Hub for you to create coupons to encourage buyers to shop with you again. We’re also making sure we display only the most relevant promotions to buyers. So while you try out the new promotional coupons, have a look and make sure you’ve optimised your existing promotions as well. We’ve been on our journey towards a new way of shopping on eBay, with Shop by Product. Sellers of certain product lines and categories have already matched listings to our catalogue. We’re expanding this requirement to 22 more categories this autumn. All listings in these categories will need to be matched to a catalogue entry by early next year. Here at eBay, we take security and data protection seriously. So in response to Google’s evolving HTTPS security requirements, we’re blocking any listings with non-secure content from early next year. We’re also testing a new way for you to share a customer support phone number with potential buyers. That means you can choose to share a number for buyers to get in touch with any pre-purchase questions. As we announced in our summer Business Seller News, you’ll soon be able to find out more about your returns requests in the Seller Hub. We’ll start benchmarking your performance with similar sellers on the site, and suggesting ways to improve. At the same time, we’ll be developing new ways to speed-up the returns process, including automatically accepting domestic returns on your behalf. For those of you who use our subtitle listing upgrade, we’re raising the price from £1 to £2 on 6 September. Make sure you’ve factored this into your business expenses. Finally, we’re committed to supporting you as you expand internationally. So we’ve summarised key changes happening on our other sites, for those of you who sell beyond eBay.co.uk. We know you have a choice of selling channels. As always, thanks for choosing to be a part of our business seller community. To get more updates, tips and guidance from the eBay team, subscribe to our channel on YouTube and click the bell icon to enable notifications. YouTube will let you know as soon as new videos are available.

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