DO NOT say “you’re welcome”! Respond to “thank you” PROPERLY!

DO NOT say “you’re welcome”! Respond to “thank you” PROPERLY!


(upbeat music) – Hello, everyone, and welcome
back to English With Lucy. Today, I am going to be teaching you all of the ways that you
can respond to thank you. Now you’re welcome or you are welcome is a perfectly valid way
to respond to a thank you. But I think it’s a little bit overused, especially by learners of English. It’s completely natural. You find one way you like to say things and then you say it again,
and again, and again. The purpose of this video is
to expand your vocabulary bank, so that you have many more
options when somebody thanks you. So this video is going to be perfect for improving your vocabulary. But if you want to improve your listening and your pronunciation even further, than I highly recommend
listening to audio books. It’s something I mention
in a lot of my videos, but I mention it a lot
because I know it works. I advise you to take a
book that you already have, a book that you’ve maybe already read and download the audio version and listen to it whilst you are reading. Just reading alone will not
help you with your pronunciation because English is not
a phonetic language. If you are hearing the
word as you read it, your brain will make the connection, and next time you see that word, you will know how to pronounce it. And next time you hear that word, you will know how it’s spelt. You can get a free audiobook,
that’s a 30 day free trial of audible by clicking on the
link in the description box. I’ve got loads of recommendations
for great audio books, and also the physical book
counterpart on Amazon. I really encourage you
to try out this method because it could transform
your pronunciation, your spelling, your vocabulary
and you’re listening. Right, let’s get started with the lesson. Let’s begin with informal
or casual phrases that you can use with
your friends and family. The first one is, you’re welcome. But let’s expand on that a little bit. If you really want to emphasise that their thanks has been
taken into consideration, you can say, you’re very welcome. This is quite a British one, I think, for example, thank you so much for packing my shopping for me. Oh, you’re very welcome. Number two, this one is
slightly more American. It’s, no problem, no problem. Bear in mind that the older generation seem to dislike this one. So keep that in your head if a slightly older
person is thanking you. An example, thanks for the help today. No problem, I enjoyed helping you. Number three, the third
way to respond to thank you is, thank you. (laughs) But this one is all about the emphasis. If somebody thanks you but you think that they should be thanked,
you can say, no, thank you. Or just, thank you. For example, thanks for
accepting the invitation. Thank you. I’m emphasising that really,
I should be thanking them because they invited me somewhere. Number four, this one is much more formal. If we say it in its entire form
it’s, the pleasure is mine. The pleasure is mine. You can also shorten it
to make it less formal by saying, my pleasure,
or simply, pleasure, that’s very casual. For example, thanks for
taking the parcel in for me. Pleasure. That’s a short way of
saying it was my pleasure, or the pleasure is mine, or was mine. Number five is a very friendly one. Only use this with people you know well. It’s, I know you’d do the same for me. For example, I’d like to thank you for looking after my cat so well. The response, I know
you’d do the same for me. I know you’d look after my
cat, so I looked after yours. Even Stevens. Number six is much more casual. And it’s slightly less heartfelt. You might say this if
you don’t really care, or if somebody is thanking
you for doing something that you might not have wanted to do. But depending on the intonation
and the tone of voice, it can also be quite warm. It’s, that’s all right. So I could say, thank
you for picking me up from the station. I could say either, that’s all right. Or, that’s all right. My tone of voice is telling you everything you need to know there. Number seven is a very casual one. It’s, no worries, no worries. In use, thanks for letting me know that my car alarm was going off. No worries, I thought I’d better tell you. The next one is very British. It’s quite self-deprecating. It’s, don’t mention it. For example, thank you so
much for bringing the desert. Oh, don’t mention it. It was a lot of effort to
bring dessert probably. And they probably do
want you to mention it, but we just say, don’t mention it because, oh, it was nothing. Number nine is very heartfelt. It is, it was the least I could do. For example, thank you for
visiting me in hospital. Oh, it was the least I could do. Again, very British,
very self-deprecating. Number 10 is quite casual. It’s, anytime. Thank you for stopping by, oh, anytime. It’s quite a generous
response, I like this one. Number 11 is a really American one. I hardly ever hear it used in the UK. But I thought I should teach it to you because British English
is not the only English, it’s good to know about all of
the different slang phrases. And yes, this is a very
casual one, it is, sure. A one word answer to say you’re welcome. Thank you for thinking of me, sure. It often goes hand in
hand with no problem. Sure, no problem. Number 12 is, oh, it was nothing. Again, another self-deprecating one. It’s a way of saying that
what they are thanking you for was no extra effort. Thank you for picking
my kids up from school. Oh, it was nothing, my kids
already needed picking up. No extra effort here. Now I want to talk to you about four more formal ways of
responding to thank you. And these are more likely to
be used in business situations, or maybe in a shop or restaurant. Number one is very British,
it’s quite old fashioned, and it is, much obliged. The full formal way of saying it is, I’m very much obliged to you. For example, thank you so much doctor, I’m very much obliged to you. This is shortened down to, I
actually experienced this one in use the other day at a shoe shop. I said, thank you so much after paying and he said, “Much obliged.” And I thought, oh, I haven’t
heard that phrase in a while, I’m gonna put it in a video. The guy had an amazing
Cockney accent as well, he was really nice, really helpful. Great shoes, they had a gel bottom. Number two is a more formal
way of saying you’re welcome it is, you’re most welcome. Now, this does sound very posh. So I wouldn’t use it willy-nilly, willy-nilly means without
careful thought, or planning. I wouldn’t use it willy-nilly. But if you’re in a formal situation, for example, I thanked my solicitor on the phone the other day
for sending me some forms. And she replied with, you’re most welcome because she’s quite a formal person, and it was a formal legal situation. Number three is, we
appreciate your business or we appreciate your custom. Custom if you’re talking to a customer and business if you’re
talking to a business client. For example, thank you for
sending the sample so promptly. We appreciate your business. And the last one,
definitely a business one, it’s, I’m happy to help. For example, thank you for
helping me carry the coffees to the office. Oh, I’m happy to help. Right, that’s it for today’s lesson. I hope you enjoyed it and I
hope you learned something. Again, really consider starting
to listen to audiobooks, you can claim your free audio book by clicking on the link
in the description box. Don’t forget to connect with
me on all of my social media. I’ve got my Facebook,
I’ve got my Instagram and I’ve got my twitter. And I shall see you
soon for another lesson. Muah! (upbeat music)

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About the Author: Oren Garnes

100 Comments

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  2. I hope there are more topics of substance than saying or not saying you're welcome or standing on the right in Britain.

  3. I can’t stand the “No problem” it’s horrible don’t like it at all! “My pleasure” sounds better 🤷🏻‍♀️

  4. Them: Thank you!
    You: No, thank you!
    Them: No, thank you!
    You: No, thank you!

    Them: No, thank you!
    You: No, thank you!

    Them: No, thank you!
    You: No, thank you!

    Them: No, thank you!

  5. Most of our communications are non verbal. Even within verbal expressions, a big part can be the tone of voices vs literal spoken words. Generally a good communicator uses body language, tone of voice and facial expressions to say a lot more than just words themselves. Also, choosing the right words can make a big difference.
    This lady is sophisticated linguistically. I appreciate her teaching us better ways to respond when someone thanks us. To her, I say thank you.

  6. Very good. 'You're welcome' is mainly American English. 'No worries' and 'No problem' are Australian English, and yes, they drive older Brits mad. 'I'll have the apple pie and cream, please'. 'No problem'. 'Well it's on the menu, so I was not expecting a problem'

  7. "If you can hear that word, you know how to spell it…" Honey, you're lovely and cute but…you're also WRONG there too. How do I KNOW? Easy, I was born with severe allergies and I had lost half my hearing through repeated ear infections by the 2nd grade. Now I have lost about 75% of my hearing (I'm 52 now)…and my first point is this: what did you say just before you said this honey? English is NOT a phonetic language, so therefore, by your very own words, learning how to spell the word is not the same as knowing how to pronounce the same word as in audio books. Again, I have been half deaf all my life BUT at the same time you can ask me pretty much ANY word and I can easily rattle off its spelling. In fact, my father used to be the director/chair of the math dept. for a large university and he'd always be asking me to proofread his grant proposals for the whole math dept., which sometimes were for millions of dollars (like for all new computers for their math labs).
    Also now I have learned how to control how and how loud I say things to others by the VIBRATION of my voice on my body, not by actually hearing my own voice, which I can barely do. I am also totally tone deaf BUT by using vibrations like with my voice, I am now able to imitate singers and especially some of the non-vocal music with my voice as well…especially with the group called Enigma and songs by a youtuber in here called Katie Scissorhands along with Spag Heddy's "Permanent," and especially the Italo Brothers song "Stomp On The Ground" along with most all of the other song videos in my playlists on my channel…the better I can imitate it, the better I like the song.
    Btw, I have won bets before by doing this too and I NEVER put my hand out to shake on any bet unless I think it's a sure thing too…

  8. How to find a girlfriend in the U.K:

    1. Be at least 6'1" / 185 cm tall.
    2. Be REALLY HOT.
    3. Follow all the latest fashion trends.
    4. Have an academic degree.
    5. Have tattoos.
    6. Be either British, Spanish or Italian.

  9. I'm an American who has been living in the UK for 20+ years and I still fall into the habit of responding to "thank-you" with the American, "Uh-huh". So embarrassed.

  10. Thanks for the great video! 👍 I also liked the end when you started dancing, goofing around and enjoying yourself! You're face expression and charisma are really amazing! 😉👍

  11. I wish I could someday be as Beautiful as you! As a Transgender Lesbian Christian Woman who hasn’t been able to start Transitioning yet, you are absolutely Phenomenal! God Bless!

  12. Isn't that just an American thing? I've never heard anyone from the UK reply with "You're welcome". We usually just say "No prob…"

  13. It is never correct to say "No problem." Only poor people from bad backgrounds say it. I first heard it in Mexico and from illegals in America.

    One must say "You're Welcome." Again, people from bad backgrounds use slang. "Your Pleasure" is acceptable in restaurants but not country clubs.

    Read Emily Post and Miss Manners.

  14. I have a friend who told me he read that audio books are not good for spoken English. I do not know if I can trust what he said because he read it to me; since I cannot read.

  15. How about when you want to end the conversation but still polite and also you don't want to do $h*t for them again, all in one sentence. what's the best reply for that?

  16. Saying thank you is proper and requires a proper response, you're welcome or you are welcome is the correct way.
    Using the saying thank you in other ways than proper/formal then these saying can be used instead

  17. At number 6, 'That's alright.' I've also occasionally heard: ' 'Salright.' Losing the 'That' and making it a single word. First time I'd heard it I actually thought they said: 'Saw right.' Which made me slightly confused and respond with: 'Eh? What saw?'

  18. نتمنى أن.تكون الترجمة العربيه باللغه العربيه الفصحى . أولا حفاظا عليها إعلاميا ونشرها للطرف الآخر وثانيا حتى تستطيع باقي الأخوة العرب فهمها .

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