John works at Lowes Home Improvement in Fredericksburg, Virginia. He is a customer service representative in the plumbing department. His duties include inspecting the aisles… organizing the shelves… ensuring the products are properly displayed… and checking inventory for the department. One of John’s main responsibilities is assisting customers and answering questions about various products. An employment specialist worked with Lowes to customize John’s job. He has now worked at Lowes for more than two years.