Business English lesson – Working at the office

Business English lesson – Working at the office

Hello everyone, this is Andrew from Crown Academy of English and today we
are going to do a lesson on working at the office. So, I’m going to teach you lots of words, lots of vocabulary about working at the office. Let’s get started….. so the first word is……. the word for desk so that….. a desk is where you work… so you work at a desk and this is where you put your documents and this desk, as you can see, is made of wood, and on the right there are two drawers. So you can see them here… this is the
top drawer and this is the bottom drawer…. okay and you can see on the front of the drawer, there is a handle. So the handle is for opening the drawer. And on a desk, you can put a desk lamp. So this is a lamp for the desk… so we call it a desk lamp okay, and you can see here, inside the lamp this is the bulb, the light bulb and here is the wire. Also in an office, at a desk, we need a chair So this is a black chair, made out of leather and on the sides of the chair there are two arm rests. So this is the right arm rest and here is the left arm rest. And so the arm rests are where we can put our arms. They are on both sides of the chair. And when we are at our desk… when we are in the office, we often work with a laptop computer…. so this is a laptop computer… and this part of the computer is the screen. So on the screen, this is where we can see our documents, our files … and this is the keyboard. So on the keyboard, there are keys and we use the keyboard to type… so we can use the keyboard to type a letter or to write a message and the English keyboard, we sometimes call
it a QWERTY keyboard… and we call it a QWERTY keyboard because the top row of keys… the letters are Q … W … E … R … T … Y So that spells QWERTY So if you hear somebody say QWERTY keyboard, they mean an English keyboard. And this computer device, in English we call it a mouse, yes it’s the same word as the little
animal! And the reason is because it looks a little
bit like … it looks a little bit like a mouse
with the ears here I suppose…. so we call this a mouse…. and here is the left button, the left mouse button still so we call this the left button and here is the right button and in the middle…. this is called the mouse wheel so we use the
mouse wheel to scroll up the page, and to scroll down the page. And here is the wire. So the wire goes from the mouse and connects into the computer. If the mouse does not have a wire, we say it
is wireless… so wireless. And a sentence… something we can say with
the mouse, we would say I double-click on the icon…. so for example, if we wanted to run “Microsoft Word”, we would say I am double-clicking on the Word icon…. and if we want to say to somebody to click using the left button, we would say… oh sorry….if we wanted to say click using the right button, then we say right-click.
so if somebody asks you to right-click, they mean to press this button with your right finger…. and we can also say left-click… so to left-click means to click on the left button. And something else that we need with the computer… when we need to produce a document, we use a printer. So this is called a printer…. and in the printer, we load the printer with paper… with paper okay. So this is the paper. We put the sheets of paper in the back of this
printer and then.. they…. when they are printed, the paper
comes out here and this is called the paper
tray. This is the paper tray. So if you have… if your manager has a printer which can print in red,
yellow, green, blue… we can say that “My manager has a colour printer.”..ok Now “colour”… this word here… colour – C O L O U R ….. that is BRITISH English … okay… American English is different and color is spelt C O L O R in American English. So that is a big difference. And if my printer is not a colour printer, I can say I have a black
and white printer because it can only print in
black or white. Inside the printer, there are ink cartridges …. so the ink cartridges are where the ink is stored… and on a colour printer, there would
be 3 different coloured ink cartridges….so a sentence we can use then… we can say “My printer has run out of ink.” This is an expression. To RUN OUT OF something so these three
words… RUN OUT OF – this means there is no more ink and so we can use this expression RUN OUT OF .. we can use this, for example, to say “I have run out of milk” or “I have run out of water … or “I have run out of soap” So “run out of” means the ink is finished. There is no more
ink. So “My printer has run out of ink.” So we can say “I must change the ink cartridges.” … which means we must change these cartridges and put them into the printer … So…. this is a telephone … so everybody has a telephone on their desk in the office and this part of the telephone – this long piece here …. this is called the handset. So when your telephone rings, when you receive a call you pick up the handsets when you answer the phone you pick up the handset. So when you receive a call, your telephone rings. So we can say “My telephone is ringing.” …. and when you want to use your telephone to
contact somebody, to speak to somebody, you can say that you call somebody so we can say for example “This morning, I called a supplier.” This means that you picked up your handset and you dialled a number, and you called a supplier, or you called a customer, or you called your parents. We can also say I MADE a call. This morning, I MADE a call. And here we have a different type of telephone… and this
one is called a “mobile phone” So this is a mobile phone … and again this is the British English word. In British English, we say mobile phone
and in American English, Americans say “cellphone”. So if you hear the word cell phone, then that is American English. Now this is called a stapler. Stapler … and a stapler uses staples. So a stapler contains staples. We put staples inside the stapler…. and if we want to remove staples from a sheet of paper, we use staple remover so we use staple remover to take out … or .. to remove the staples from a piece of paper. This is called a calculator So we use a calculator … to do some calculations…. to do some additions and to work out sums… ok and something else
we see in an office is a calendar. Now this is a desk calendar because it is small enough to go on the desk. So this one is a 2013 calendar and it is showing the month of January. And this is called either… an agenda or we can call it a personal organiser or sometimes we call it a diary…. okay I think the most common word for it
would be diary or personal organiser Agenda is less often, we don’t… is less common…. we don’t often call it an agenda – we usually call
it a diary or a personal organiser. And here on top of the diary, here is a pen. So we use a pen for writing inside the diary. Here we can see lots of files … so we use files to store documents and pieces of paper. So here there is a yellow file, a red file, a white file, a blue file …. and we put files in … excuse me ….. in a filing cabinet. So we put the files in the filing cabinets. We store the files in a filing cabinet. Here we can see them here. Here there are
three black files in the filing cabinet. These little plastic things are called paper clips … paper clips … and here is a yellow paper clip, here is a green one, a red
one, a white one … and we use paper clips to attach pieces of paper together …. to group pieces of paper together. Now here on this photograph, we can see several sheets of paper, of white paper… here is a pen … here are some yellow post-its We call these post-its and at the top… this big black plastic thing is called a “bulldog clip” and Bulldog.. yes that is the same as the breed of dog, of animal ! I’m not quite sure.. not sure why we call it a bulldog clip but that is the name. So here is a larger photograph. So at the top here… this is called a bulldog clip. Now here on this photograph there are three
things. The first one is here… it is a pencil. So we use a pencil for writing and for drawing. And when the pencil has been used a lot, the pencil becomes blunt…and so we need to use a pencil sharpener. So we use this to sharpen the pencil. so if the pencil is blunt, we use this to sharpen the pencil. And here, at the bottom, is a ruler.. and we use a ruler to measure distance. So here we can see there are centimetres on the ruler – four centimetres, five centimetres, six centimetres. And this is a photograph of the top of a pencil. You can see this is
the pencil… and this is the top of the pencil.. and
this white part is called an eraser. okay an eraser…. now an eraser is used to ….. to correct mistakes so if we wanted to delete a word, or to remove a word, we use an
eraser. And here this … this is called sellotape ok…now sellotape…. we call it sellotape, sellotape is in fact a brand name. It is a brand name for… for this okay… because in England.. or in Britain this is the best-selling type of “sticky tape”. So the general word for this object is “sticky tape” but in England, Scotland, Wales and Ireland, in Great Britain …. we actually call it sellotape okay because that is the most famous
brand of this product…. and the black plastic part is called the dispenser. Okay so this item is called a stamp or sometimes we call
it a rubber stamp and we use it for …. for printing words on
on a document like “guarantee” or “fragile” or “export” or something like that. … and this is called a hole punch. So a hole punch is used for … making holes in a piece of paper which we then put in a file. So we put the paper here and then we press down on the hole punch, and that makes a hole here and a hole here… and then we can put the paper inside a
file. And… this is called a “waste paper bin” “Bin” is the word that we use for … putting rubbish in and.. it’s waste paper… we say it’s waste paper because it’s paper
that .. we want to throw away, that we no longer need. So we say this is a waste paper bin. If I print, for example, if I print a Word document.. if I print a document on my computer and printer, but then I
need ten copies of that document, then I would use the photocopier. So a photocopier is used for making copies of a document. Right, now this is a photograph of a meeting room … so a meeting room is a room in which there is a table and several chairs around the table and it is a place where people come together … to hold a meeting. We say to HOLD a meeting. We don’t say “do a meeting” we say “we hold a meeting”. So here is a meeting with four people… and in the meeting room here, we can see at
the back of the meeting room, there is a flip chart and this is used for writing… for writing words on or for drawing
things … and here we can see that the person at the
front… he is giving a presentation.. presentation. So a presentation is like a speech… or maybe a training course. It’s very often … yes some sort of a speech or an
explanation of something or training. And.. to display, to be able to display things on the screen we use a projector. So we use a projector to display …. text and pictures on the screen. Here we can see a businessman. So listen carefully to the pronunciation… We say businessman okay … and he’s wearing a black tie and he’s holding he’s holding a briefcase. So this type of bag, we call it a briefcase. And we also have a businesswoman. So this is a businesswoman and she’s wearing … like a blue jacket, a white blouse and she’s also wearing glasses. These are called glasses. And here we can see there are two
businessmen… and they are shaking hands. So the verb “to shake hands”. So this man… so they’re both shaking hands… and here on the right hand side, this person is giving a business card to the other person. So, a business card is a small white card which contains information like … your name, your job title, your company name, the company address, your telephone number, your email address, your website. So it’s information about how to contact you. So… you could say to somebody “Do you have a
business card?” Or you could say “Let’s exchange business cards.” Ok? So, that is the end of the lesson. So I think there
we’ve learned a lot of new words today. Lots of words of things that you will
find very often in an office and words that
you need to learn. Words that you would definitely be
using. So if you haven’t already, then please
subscribe to my channel … and.. that way you will be notified of all my new lessons and if you like the
lesson then please go ahead and click on the “like” button and if you
have any questions or comments then please feel free to write a comment below the
description below. Okay, well thank you very much for
watching and for listening. My name is Andrew from Crown Academy of English. Bye bye and I’ll see you next time 🙂

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About the Author: Oren Garnes


  1. I teach English for secretaries and Business English. This lesson will be an asset to me. Thank you so much Crown Academy English.

  2. Thank you for all, you help my english, I am from Angola-África , do you have facebook? Do you have english class online ? All the best to you and your Project , God bless you everyone day!

  3. how simply you teach us ! when i watch your class than think english is very easy to learn but i am very much fear of english . i cant improve my english skill. Hope ur english class and you help me …
    thank you very much sir for helping us .

  4. Hi dear thanks a lot. It is very useful I am learning from you everything. I really like are very kind teacher. Once again thanks. Take care. God bless you al the time.

  5. i like more nd more your lessons i learnt the first one and i said oh my god this is a teacher then i see the one and i found it better everyday i am more and more appreciating thank a lot

  6. Waww fabulous teaching and I have learn a lot of vocabulary from u 2 be frank with u you r the best teacher that I had seen .By the way I am from Iraq the bloody country and I study English art literature and all of my teacher not like u .Keep moving

  7. Hi everybody!
    It is very interesting for me this lesson, thank you Crown Academy of English

  8. Hi Andrew, hope you had a great time, please help me with my grammar. I know it is not to do with this lesson, but I am sure you can help me. What is the difference between a conjunctive adverb and a transition word? Please help me pal.

  9. Thanks indeed, Andrew, for such a clear and rich lesson. Just a small advice, if allowed. It could be very useful to display also the "right way to say", more than words. For instance when you explain that "to hold a meeting" is correct, "to do a meeting" is not. Anyway: tiny details, in a bright job. Moving to next lesson.

  10. i feel that british accent is asort of personality , its the accent of kings and old eras . it differs from american accent toomuch sir

  11. actuality your lesson is deep and easy, thank you very much ( please correct to me if there are any mastik in this comment)0

  12. Hi Andrew. I 've been busy so I couldn't watch your lesssons often these days.This lesson is very useful to improve my vocabulary. Thanks a lot.

  13. Hello, thank you for all descriptions for all equipment. It's very useful for me and am revising all of these lessons.

  14. Good afternoon, Andrew! Thanks for this video. It'll suport me a lot. Your accent and Voice are so great that i could understand you easely. Well, maybe i must improve my English Writting. Have a good day!

  15. I see you message of two weeks ago, I am looking forward to see your new videos, anyway thanks for your lessons, you are a good teacher👍🏻😉

  16. Online English lessons & speaking practice ->

    IELTS online course ->

  17. definitely thank you for the great lessons..I have seen so many words so importat that I didn't know .and I think I'll get to subscribe right away and click a like as wellcourse

  18. Thank you, I needed a refresh in vocabulary about secretary and administrative environment. (I'm going to subscribe)

    It would be also useful to have a list of tasks or technical expressions, like Pivot table, to schedule an appointment, collection of debds, accounting reports… the kind of things we list on a resume or curriculum. Thank you.

  19. Hi Andrew,

    I am surprised when I was listening to your lesson because when you was saying : "printer" I was hearing" princer" the samething for "To print" I heard "to prince".???
    Is it me or, is it right??? I don't hear a "tttt" but a "sss" sound????

    Thank you very much,

    Best regards,


  20. Hi Andrew,

    I am surprised again, because when you spoke about the ruler, you spoke about: "centimeters"????
    Why ???? Because, to my mind, English people didn't want to use the metric systeme????

    It is amazing !!!! and typical English . Probably because of bussiness, you adopt it….

    Best regards,


  21. Crown English is the most precise and detailed English learning programme that I’ve ever seen. I can go through the words for all the tools which may be presented in the office.

  22. Andrew, thank you so very much for this video! I love the way you teach. I love this method with pictures, some words, some phrases. It is easier to learn new vocabulary. Thank you!!!

  23. Thank u this video. It was so useful for me. I want to know " run out of " is described just only liquid? Because your examples ( water, ink, soup) are liquid. Thank in advance

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