A day in the life of a Mencap Support Worker

A day in the life of a Mencap Support Worker

Julian: Do you want to ask who’s having sugar? Paul: Who’s having sugar? Julian: I’m Julian and I’m a support worker for Mencap. I’ve been here five months now. The people we support are just absolutely fantastic. It’s a
very challenging but rewarding job. It’s about how you can help somebody, it’s how you can see them progressing, it’s how you can impact and be a positive influence on
their life, it’s the fun that you get back from the guys and the interaction, so
yeah every day is different, you’ve got different personalities, different needs, they’ve got different support needs and you need to
be able to combine all your skills and experience to where each individual has
got a certain morning routine. Paul brushes teeth and then we’ve got to shave him, because he insists on shaving every day, don’t ya?! Even though I said he should have a
Saturday off, then we will put him under the shower and it’s sort of half support
work and half Paul doing it and then he’s got creams for his hands, his feet
and I will do a little bit of physio. Paperwork-wise, there’s a communications book because obviously some staff are coming on, so you rotate. It’s a verbal
handover but to back it up you’ve always got a communications book because staff
are obviously on sporadic shifts and you know, you obviously anything to do with meds is always recorded. Another part er role of being a support worker is to work with the
people we support in menu planning healthy eating and also cooking and supporting
them to cook so the meals always planned from Sunday to Saturday. The plan with
the people we support – we make them as healthy as possible and then we can
write the shopping list and then accordingly take the people we
support shopping. Mark: Well what we normally do don’t you, you work out the menu – what we’re going to
have to eat every tea time, what we want for sandwiches then what do we do, make
up the shopping list from there don’t we? with everything we need to cook for
the week. Julian: The people that we support they’ve all got list of chores and
activities to do daily so that could be anything from hoovering to cleaning in
the bedroom to doing washing to doing the ironing and it’s up to us to support so
there’s as much independence as possible. There’s lots of fun elements, whether
it’s taken the lads bowling or to the gym or Tai Chi that’s a bit but of course
you’ve always got to keep the professional boundaries in place and
you’ve always, as much as it might be fun for the people we
support, we’re there to make sure that their care is there the whole time health
and safety and everything else, we’ve got you going to Bourne to do a social visit. Can you remember anything else that we’re doing today? Paul: Running, Tai Chi and Judith’s Cafe. Julian: and then we’re going to go to Julie’s cafe. Yeah. and that’s and then the final thing this
afternoon – Tai Chi. I’m sleeping in tonight so I’ll be here all
night and I’ll be with you first thing in the morning. I’ve come out of my
comfort zone a little bit from my past experience in terms of some of the
personal care I do and not only that in terms of the shifts, the shifts are
longer than what I’m previously used to I’ve been on the nine till five
bandwagon for many a year so now I’ve come on to you know shifts that can
spread throughout the whole day and sleep in, so I’ve adjusted to that
but now I understand the role more that makes sense into how you can support you
know the people that the people that we work with so I won’t say it’s been easy
he’s been an adjustment but it’s been very enjoyable

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About the Author: Oren Garnes


  1. As I'm applying to Mencap for a job as a Support Worker, I found this video very useful and informative – thankyou!

  2. I work for a different organisation, but doing the same type of work. I'm not trying to 'sell' the job, but I'm definitely trying to encourage people into it. It is rewarding. It is challenging and while it's possible you might not stick with it, you will not regret it. Genuinely being there to help. To support – it's your primary responsibility, and unlike any other job (although you DO need training on what to expect and things like First Aid) the humanity of such a job means you're immediately prepared through being a human being. The support worker in the video sums it up – with his 'bored of the 9-5' patter. It's why I took a job like this. Yeah it's challenging, but honestly, it doesn't always feel like 'a job'.

  3. It’s nice to see videos like this, promoting the good work of a support worker. And the relationship between a support worker and a SU. Keep up the good work and keep shining. ✌?

  4. Im support worker.
    I have been led to believe that mencap are pretty much solely to blame for the sleep rate cut to below minimum wage.
    They have challenged the minimum wage rate in court, and overturned the courts decision to pay even min wage.
    I work full time plus ten sleeps.
    I will be losing 250 per month
    And it drops AGAIN in April. A loss of 350 a month. I already on min wage
    Zero benefits so I be forced to also jump through the hoops for universal credit.
    Every body loses.
    Long time staff leave. More agency to cover. The agency gets £22 an hour by the way instead of £8
    The client loses out. Moral is out the window.
    So men cap bigwigs are utter disingenuous despicable scum bags.
    Enjoy your savings on staff wage bill Twat s coz youve fucked Christmas and beyond us for ALL WORKERS COUNTRY WIDE.
    Incidentally somebody with mild mild l d gets the equivalent of 500+ a week tax free.
    Its far too much.
    Our clients Genuinely cannot spend so much.
    Savings of
    10k plus, half of them too on that money.
    But cut the front line, qualified conscientious hard worker to save few quid.
    Fuck you men cap.

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