7 New Internet Scams to Watch Out For in 2020

7 New Internet Scams to Watch Out For in 2020

Every year it seems scammers get more and
more clever, with new techniques designed to steal from us. And the best thing you can do to fight them
is learn their ways so you can spot the scams from a mile away, so that’s what we’re
going over today. I’ve got about 7 scam techniques that are
either brand new, or have become more prevalent leading into 2020, most of which are internet
and phone based, and how you can also defend against each one of them. Before we jump in, it is essential that I
do my shameless plugs of course. If you haven’t seen my incredible Instagram
account you’re really missing out, it has the most amazing tech memes you could possibly
imagine, so be sure to check that out, it’s just @ThioJoe over on Instagram if you want
to collapse from laughing so hard. Also if you want to support my work and get
some cool perks too, consider becoming a channel member by clicking the Join button. With the main level you’ll get my videos
early as soon as I finish them, a badge to show off in comments, and a special member
rank in my discord server, which if you didn’t know about, can be joined by going to Discord.gg/ThioJoe,
so definitely hope to see you over there. Or if you just want to help a little bit there’s
a lower tier, but where you still get a badge for comments. And with all that out of the way, let’s
get started. So the first one you need to watch out for
is a pretty clever email-based scam. With this, the scammer will basically impersonate
some high level manager or executive. They might do this by either spoofing the
email address, or use the person’s actual email account to send it out if they manage
to break in with a stolen password. Then for the scam, they will email multiple
people at the company below them, telling them they need to go buy gift cards usually,
saying it will be a gift for other employees on your team or whatever. The scammer might tell the victim to put it
on a company credit card, or to buy it themselves and they’ll be reimbursed, and also tell
the victim to send the gift card codes to them. Then once the scammer gets the gift card codes,
they’ll just disappear. This type of scam has been reported by several
people on reddit, who have either fallen for it or come close to, and is probably going
to be more common around holidays when the whole lie about needing the cards for gifts
makes more sense. This scam may also be tougher to detect because
it can be more personalized. But now that you know about it, you can easily
defend against it by simply calling the person who supposedly needs these gift cards and
actually speak to them to confirm, or go talk to them in person. Ok the next scam is a variation of a phishing
scam, which has become a lot more popular. The idea is a scammer will send out a ton
of fake shipping confirmation emails pretending to be Target, Amazon, or some other online
store, and then give you some kind of login link to ‘track your order’. But then it takes you to a phishing site designed
to look like the real site, requiring you to log in, and then it just steals your credentials. There are a lot of possible variations to
this, for example the scammer might say something like “there’s a problem with your order,
log in here to fix it” or whatever. They may even be able to personalize it by
using information from previous data breaches to actually include your real name in the
email to make it seem more legitimate. This is another one that will be more common
during holiday months where people make lots of orders online, so if the scam email happens
to arrive soon after you actually order something, you might not think twice and then fall for
it. Now there are a few ways you can defend against
this scam. First, be highly suspicious of any shipping
confirmations or purchase-related emails if you didn’t actually make any orders. Next, remember that usually stores will include
the names of the products you ordered in the email. Not always but usually. So if the email is overly generic, don’t
click any links, and just go to the site directly yourself to check any order status. Ok up to number 3, this is another email-based
scam having to do with online stores, but it’s not a phishing scam. This particular scam technique occurs when
a scammer has already gotten access to one of your online shopping accounts. They may have done this in any number of ways,
whether it was a previous phishing attempt, or a stolen password database or something,
but that’s not the point here. The trick is that the scammer will place an
order to buy a bunch of crap to themselves using your online store account using saved
payment details, and then hide the fact that they did this by signing you up for a ton
of spam emails, which hides the order confirmation email. Because normally if they ordered something
with your account, you would just see the email and become suspicious if you didn’t
order anything, and hopefully check it out. So they sign you up for a ton of spam to bury
this order confirmation mail, hoping you won’t see it. One example from someone on reddit who spotted
this spam gave the example that they got a ton of spam from government newsletter, all
from the ‘govdelivery.com’ domain. Fortunately they still spotted the order email
and was able to cancel it. So the way to defend against this scam is
become very suspicious if you all of a sudden start getting a ton more spam than usual,
especially if it’s from one source, and actually go through all the emails making
sure nothing is hidden in there. Because remember, this is a technique scammers
may use if they’ve already got you somehow. Alright up next is a really devious one, where
ironically, scammers initially call a victim pretending to be government officials warning
them that their identity was stolen. In one specific example, scammers called someone
and said they were from the Social Security Administration, telling the victim that their
social security number was stolen and used to rent a car. They then scared the victim by saying the
rented car was found with a bunch of illegal drugs inside, and they needed to comply with
the investigation or face prosecution. They even had someone pretending to be a border
patrol agent, saying the supposedly rented car was found near the border and was used
for smuggling, or all sorts of scare tactics. Eventually, you guessed it, they convinced
the victim to buy thousands of dollars worth of Google Play gift cards, which scammers
these days love. Now, it might not always be this obvious,
for example the scammer might demand a wire transfer, saying your bank account was compromised,
or that there is stolen money in your account or god knows what reason. The primary way to defend against this scam
is to know that the government is not going to call you to tell you your identity is stolen,
and definitely won’t threaten you with prosecution by phone. And OBVIOUSLY, for god’s sake, the government
is not going to ever ask you to buy freakin’ gift cards. Seriously, I feel bad for the guy who lost
a bunch of money to this scam, and I guess he was under heavy pressure, but he’s still
a moron for falling for it. Just always be suspicious, ESPECIALLY when
give cards are involved, and you’ll be fine. Ok the next scam is actually really sophisticated
and one that even the most tech savvy of you might still fall for. This one takes advantage of a feature of all
those virtual assistants these days, like Amazon Echo, Google Assistant, Siri, and all
those. You see, when someone asks AI assistants to
call a certain business, they often will use search engines to look up the top result for
that business for the customer support number to use. Then they’ll either give you that number
it finds, or just call it depending on what you asked it to do. But here’s the really tricky part. Turns out scammers have started setting up
fake customer service phone numbers, then pay to promote these numbers with ads or other
sketchy tactics, so they end up near the top of the results. And even I am not 100% sure how this works. It seems like these AI assistants apparently
can’t tell the difference between an ad and an actual search result. But regardless, the way the scam works is
the virtual assistant will call the fake scam customer support number instead of a real
one, then the fake representative will try to get you to do all sorts of stuff. Depending on the company you think you’re
calling, they may instruct you to install malware, or have you log into a fake website
and steal your info, or anything really. And the worst part about all this is most
people will assume they’re safe because they called the company, it’s not like they
received some suspicious call, without realizing the number they called isn’t real. So the way to defend against this, I would
say, is don’t use virtual assistants to just auto-dial for you. Always do a search yourself, and make sure
the number comes from the official company’s website, and never call a phone number that’s
listed in an ad in search results. Alright we still got a couple more scams to
go over. This next one really sucks because it has
to do with directly stealing your money, and you don’t even have much control over defending
against it. What the scammer does is first get some of
your basic information, probably from a breached online database, which you can’t control,
and then either emails or calls up your company’s HR department, or payroll department. Then, they pretend to be you and tell the
person that you want to change the bank account where you receive your paycheck via direct
deposit. If the HR representative falls for it, you
probably won’t even realize what’s happened until your next payday when you don’t get
your money. I believe you wouldn’t be on the hook for
the cash, the company would, but you still have to deal with the stress of missing a
paycheck and having to sort it out with your employer. Apparently these scammers are pretty smart,
and the emails they send can seem very legitimate. Like here’s one example, it just said, “do
you have a minute? I need you to help me take car of something
important. I need to update my direct deposit for payroll,
can you get it done on your end?” Depending on the email address the scammer
used to send it from, especially if they got into your real email address, that would be
really convincing. So I guess really the only way you can defend
against this firstly is make sure you keep your email account secure with a unique, strong
password, and ideally use two factor authentication. Then always keep tabs on your bank account
to make sure payment deposits arrive when they should. Alright the final scam is a new, trickier
variation on classic bank phone scams. And it may even be used to circumvent two
factor authentication methods. What happens is the scammer will call you
up pretending to be your bank’s fraud department, asking if you made some purchase, which you
obviously didn’t, and then they offer to block the transaction. They then ask for a piece of information that
by itself you might not think can be used to scam you, such as your bank member ID,
user ID, email address, or something you use to login, but not your password. Then they’ll go on the bank’s website
and use the lost password function, along with whatever info you gave them. With some banks, this will trigger a confirmation
text message with a code to be sent to your phone, but it might not say anything about
a forgotten password in this text. So the scammers then ask for that code from
your phone, and use it to log in to your account themselves. Depending on your bank they may already have
enough to steal money from you, or they may keep digging for more info, even asking for
your bank card PIN. Obviously everyone knows you should never
give your PIN number to anyone claiming to be the bank, unless you specifically called
them, but again the trick here is you don’t realize you gave them other info they can
use to take over your account. So the way to defend against this scam is
nothing new. If you ever receive a call from someone claiming
to be your bank, never give them any info unless you actually call them, and use the
official bank phone number on the bank card. And be aware that scammers might be able to
use seemingly innocuous info to scam you, so be extra careful. If you want to know about even more scams,
I’d recommend this other video I made this year talking about other new online scams
to watch out for. You can just check that out by clicking the
thumbnail right here. So thanks so much for watching guys, and have
a good one.

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About the Author: Oren Garnes


  1. Someone hijacked my Facebook and posted a few things that I never posted a few times I had to change my Facebook password 8 times to keep the impersonator out of my account permanently and now to expose the profile of the imposter
    Jeremiah Podgey Pig

  2. Some good advice to help us avoid the scammers. I'm looking forward to the day when the police can zero in on them and have them sitting in a jail cell awaiting prosecution within, say, 12 hours of their scam attempt. That day is coming!

  3. No one or business would ask for your bank account or credit card number over the phone. Also, if your bank/credit card offers 2-factor authentication, you should use it.

  4. Would actually HR respond to such a request on phone or email? Any work I've ever had required me to update HR system myself or provide bank information in writing physically delivered. US thing?

  5. I get a call or voicemail bec I don't answer calls so basicly vice mails saying I have commited a fedrel crime im like heel no scammer

  6. Not just you, other YouTuber's are asking to go to another site, or enroll in another social media to "see more of me". Just a huge FLOOD of it. Well here's a thing: NO. I don't want to join 20 different sites, and if what you have to say cannot be said here, then ALAS! I'll never see it … so-o-o-o SAD. BTW, the latest trend is people cutting BACK the number of sites they use, so soon all this "go here" stuff will be saturated and you might have to make a real living. So if you save your "BEST" stuff for sign up sites, or pay sites, then you will fade here and just slowly fade away. To-o-o-o BAD.

  7. Tooo early on the call to action Joe.. c'mon man, stupid as stupid does. Love your post.. 20% of us a are actually intelligent.. or maybe 10% lol Humans are f'n dumb, well at least most of them. Narf! Poat! Duhh.. Thanks Pinky..

  8. I got the email scam with the Amazon parcel… what they didn't know was Im broke and can't afford to buy anything off Amazon.. haha.

  9. everytime he speaks his right side as we watch (his left side) twitches really strangely. I found myself staring at this the whole time? What's going on here?

  10. A friend of mine got a email that was really legit and they even spoofed the email address! But I found out that the website it redirected to was a scam! It was pretty easy to recognize!

  11. Here's a new one that just started in late 2019. You get a phone call from a bogus area code you say hello and then after that you hear a series of long beeps. The purpose was just to record your voice. I warn my mother if you do not recognize the number just hang up or don't answer at all…

  12. The only reason these scams work is because some people are so unbelievably dumb.
    You really need to be dumber than Homer Simpson to think being asked to pay with gift cards is legit.
    Alarm bells should ring automatically these days if the person on the other end of the phone is from India.

  13. Im on some sort of mailing list… But its kinda funny cuz i never give my real name so my name is “isthisascam” and now i know if something is fake/fishing of a scam😂

  14. My mum almost fell victim to the first scam. A fellow "employee" asked her to buy iTunes cards for his daughter's birthday so I had to teach her about actually reading someone's e-mail address and not the little nickname that phone mail apps use. The catch was they actually used the name of an employee that worked there so she thought it was legit.

  15. Here's a scam that my friend and I fell for.

    (I use the word "Indian" to describe the caller but it could be any other nationality with a similar accent.)

    He was trying to help me to set up online account for paying taxes – I was behind – and when it failed, called the help line. They couldn't sort it out straight away so the person told they'll phone the next day. So, when his phone rang and the caller said she is calling from tax office, my friend assumed it was genuine. She then transferred the call to her colleague. My guess the genuine government sign in web page had been compromised.

    Well on the phone they threatened with a deadline and said that the (tax) payment was going to be much higher if I didn't pay by the same day (it was already getting late in the afternoon) but I would have to go to one of their offices, which would have been impossible to get in time. He also said that my passport would be confiscated until I had made the payment in full. Living between two countries I of course couldn't relinquish my passport.

    Alternatively, I could pay directly into their account. In other words, the scammer DIDN’T ASK ANY of my details but let me log in into my bank normally and make a transfer to the branch (his) account, which was set up in this country. All he needed to tell was his account number and sort code.

    I went through the whole process, but when it came to click enter to confirm the payment, the code from card reader wasn't accepted. I tried three times, my friend checking over my shoulder that I wasn't making a mistake, but every time the card reader code was declined. The caller got frustrated and accused me for playing up and then he hung up.

    Only then my friend told me that the caller had given different account number every time. I was too busy typing and under pressure I didn't notice as the account numbers were not written down but dictated as I typed.

    But it didn't end there. My friend said he was going to call the police fraud squad and walked to the kitchen. So, when he came back to the room and asked me to talk to the police, I assumed HE had made the call. Not so. The "police" asked about my address and date of birth and told me I had to go to local police station with my passport. Luckily I knew already where the police office is, because I am sure he would have told a different address (and got a scanned copy). After the phone call was over, I mentioned that I don't remember there being any Indian police men with such a strong accent – and only then I found out that my friend hadn't called the police yet. My gullible friend didn't think: how could the police have known to call us first? Neither he realised it was a scam when the amount of tax was so much less than what he had estimated (long story: I have a few years unpaid tax) – I thought he was talking about a different year…

    He said later that he fell for the rather obvious scan because HE was under pressure, even though I it was I that was under a real pressure, because it was MY tax payment. (And MY bank account they would have virtually emptied).

    I probably would have had alarm bells ringing if the phone was on loudspeaker and I had heard the whole conversation: two heads are better than one (plus I am a little more cautious about Internet scams than him.) I would have DEFINITELY not given any details if I had been the one receiving the phone call from a "police". And it is very unlikely either of us had fallen for it if the timing wasn't so perfect.

    So just a warning: tax fraud scams have evolved: they do not just send you emails which you can check in advance. Just remember, a tax office will ALWAYS write to you about any action they take against you and give you plenty of deadline to figure out your next move. If you get a call, tell you will call back – then check the phone number of local tax office (not a link from an ad) and call back from a different phone if possible.

    AND NEVER EVER LET ANYONE BULLY YOU. A real tax man will try to be helpful and in many countries they will inform you your rights and where to get help. TAX OFFICE DOES NOT GIVE DISCOUNTS or raise any payments without a written notification that gives you plenty of time to sort things out and get legal advice.

  16. theres also the steam ones that (if successful and you have payment info saved on steam) you can have card info stolen as well as games "gifted" to somebody

  17. Potential scam, seen on facebook.

    You use the month, day and last number of your age to generate a 'fun' sentence, like 'Handcuffed to a unicorn because the voices told me to'. With this someone knows the day and month of your birthday and can work out the year too (as each decade is sufficiently different to make it fairly obvious when you were born). They probably also know your location as you've told the world that. That harmless fun is setting you up for identity theft…

  18. I keep getting random numbers calling, so I just send a prewritten text "can't talk now, what's up?" Then they say they never called, but it's on my phone log 😕 Does anyone else have this issue?

  19. Thanks for the great info. IMPORTANT TIP: When ever you get an email asking to you sign into your bank account, work account, credit card account. DO NOT Use the link in the e-mail. Go DIRECTLY to the website and log in there. Scammers can now built webpages that look exactly like the real ones. Usually they'll take a snap shot of that webpage and then just ad in the the Log in and pass word windows. So if in doubt, click around on a website and see if the links are actually live and go to real pages.

  20. Calling new scammers. We are recruiting the new scammers for scam. Plz help us get new recruits to scam. We will be making scam videos on how to get free v-bucks, robux, cod points, minecoins, etc.

  21. a new one where they send email telling about your renewal of amazon prime membership, call back,and they get your info, it sounds real, but they wanted you to give them your login info

  22. joe go ask all your local businesses to sponsor you @NBC and GO GO GO Upstairs with this career choice of yours you are entertaining and we need an informative tv show like you.Ask the Writers Guild.but don't just hand them your ideas or you might see a cheap imitation of yourself on your local channel.If you get too far on you tube theyt cut you off just look at what they are doing to tyler of secureteam10

  23. ThioJoe, You were saying make sure you are talking to the credit card company whose number is on the back of the card. But I got a spoof call the other day from my own phone number, is that crazy or what I could not believe it myself at first I thought it was my buddy downstairs calling from the living room it turned out being some car warranty place saying I need to update my warranty on a car I no longer even have.

  24. Thanks for the update on skams. What concerns me most is that most people are using computers and mobile phones these days for financial transactions. Ok, whilst you are young and aware of scams then you are likely to be alert to these. But what about older people ? I am 63 and am fairly computer savy and I watch videos like this to keep myself up to date. Fortunately my brain is still pretty sharp so I tend to pick up scam emails pretty quick. But I worry as I get older am I going to be so sharp ? Some of the scams you show are highly complex and like you have said can even catch out tech savy people. – what's the future going to hold. Are we all going to have our money stolen from our bank accounts ? We are being co-erced into using internet banking over here in the UK. Even relatively small towns always had physical banks in them, but these are fast disappearing – so older people are finding it more difficult to use the old traditional methods and it's obvious that the banks want to get away from running physical banks because of the expense. I really fear for the future. And for those of you reading this that may think I am talking rubbish – just an old git who is frightened of technology. Well, bear in mind you will get older too and technology will not stop changing just for you as your brain starts to slow down !

  25. @ThioJoe – I hope you are aware you're as much of a moron for posting this video after the holidays as the guy that fell for the phone call from the government in #4. If you posted this in early November that would be smart.

  26. I had a scammer call me saying they was Alexa and that there was a specious purchase on my Amazon account going to Ohio, and if I did not make the purchase of the 699.00 phone to call a number, so i went to my Amazon account to see if there had been any purchases, and then had Amazon call me to make sure that this was a scam call.

  27. I did get an email matching the first example. Someone claiming to be the CEO of my company sent an email to my corporate email. The first email asked just if I had time to do a favor. After responding, they said they wanted me to buy seven gift cards for $500 each. I didn't respond, but was flooded with spam email sent to that account.

  28. I was on the edge of scam I was searching for something until the website took me to a fake police website but I was running windows 7 and its said that you stole a copy from windows 10 so I can continue using the PC they said enter your cried card info but I didn't believe it

  29. An additional variation of the 2nd scam:

    You get an email for something expensive you didn't order and they ask if you have any problems to call their number and then say someone is on your network and ask you to buy some firewall.

  30. Automated phone calls offering to renew an Amazon Prime membership – be sure to hang up ASAP – it is a current scam.

  31. I am well aware of these from the random phone calls I get by bots telling me what I should get and those who say they're gonna sue me lol. Email ones are funny especially because women really want me and my credit card to get their phone number.

  32. my doctors wonder why my phone is out of order i keep my landline off the hook a scammer called me said we have a lawsuit against you ok sure you do

  33. Is it possible to make terrorism charges via internet? To say Interpol? I had a (female dog) tell me that I will be bound in handcuffs , and taken to the state capitol. For SSA fraud.

  34. Well trump took out a crazy man, and we even went to the moon. why can't we raid the telemarketing nest. And send them to getmo after all they are in a soft war. With the usa

  35. Good morning

    I just want to share my story on the first scam.

    I got a call from a number 010….. I didn't and they said to me that I have gift voucher from a certain Food Store worth of
    R 2 000.00 but in order for me to get it they need to first ask me a few simple questions.

    They ask about my personal details like my name, surname and they even advertise to me a funeral policy since they where interested on giving me one but when they start to ask me about my ID Number, !!! that's when they lost me and I just blocked their number on my cellphone and then a few minutes latter they called with a different number this time, what I notice about the numbers they used, they only change the 4 digits at the end, but at the beginning it's the same as 010……… and that lasted for the whole of December 2019 and every time they call I block it until the end of December 2019 and then from the beginning of January 2020 they stopped giving me calls until now.

    What I am trying to stress out is that never under any situation give anyone from online, emails or even calls your personal details, rather do it in person, it's safe sometimes to do things the old fashion way.

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